Full Time, In Person, Customer Service Specialist, North Highlands, CA.

Listed skills are: Microsoft Office, communication skills, phone etiquette, grammar experience, complaint handling, call center experience and Windows.

As a Customer Service Specialist, you will handle a high volume of inbound and outbound calls, working to understand and resolve customer concerns with efficiency and professionalism. You’ll build lasting relationships through clear, interactive communication while ensuring customer satisfaction by identifying needs and offering appropriate solutions. Key responsibilities include order entry, scheduling appointments, handling complaints, cross-selling related products, and maintaining detailed records of interactions. This role requires strong multitasking abilities, attention to detail, and a customer-focused mindset to meet service targets and foster trust across all touchpoints.

Listed pay is $20 to $23 an hour.

Link: https://www.indeed.com/viewjob?jk=af2c05cead597c8c&from=shareddesktop_copy