In person full time IT Help Desk Analyst. They are looking for a detail-oriented and customer-focused help desk analyst who can serve as the first point of contact for technical issues, offering support both remotely and in person. If you are looking for a role that combines hands-on troubleshooting, user training, documentation, and collaboration with IT teams while maintaining strong communication and service skills, this position offers a dynamic environment with room for growth. Ideal candidates will be adaptable, security-conscious, and capable of supporting a wide range of technologies while ensuring compliance with IT standards and best practices. This job is located in Pleasanton California.