https://www.indeed.com/viewjob?jk=3c3b07aafccfc79e
Full-time, in-person IT support position at an IT services company located in the Presidio of SF (requires travel by car to client sites around the Bay Area as needed)
Pay: $25-$35/hr
Benefits: Medical, Dental, and Vision; 401K; Stipend for weekly lunch; Free snacks at the Presidio office; Unlimited Permissive PTO; Additional incentive for successful completion of on-call week
Duties
Provide technical support; Diagnose and resolve issues across a wide range of technologies; Communicate clearly with users and teammates; Document issues and resolutions; Adapt to different client environments and take ownership of assigned work; Travel to client sites as needed to provide support; Participate in a one-week on-call rotation approximately every 6-8 weeks
Physical demands
Requires driving a car for service visits at client sites; Typical IT duties focused on software with minimal physical demands
Qualifications
Education: None
Related Work Experience: No amount of experience specified (entry-level)
License or Certification: Valid CA Driver’s License
Other Qualifications/Requirements: Experience supporting Windows 10/11; Experience supporting Apple macOS; Familiarity with Windows Server 2016/2019/2022 and Active Directory; Familiarity with Cloud resources (Google Drive, SharePoint, OneDrive); Familiarity with Microsoft 365 and Google Workspace (G Suite); Familiarity with ‘smart’ devices such as phones, tablets, etc.; Familiarity with automation and scripting such as PowerShell, Bash, or Python (bonus); Knowledge of common office communication applications such as Slack or Microsoft Teams (bonus); Exposure to IT ticketing system (ConnectWise Manage/PSA an extra plus)