Title: IT Desktop Support Specialist – (onsite work)
Remote or In‑person: In‑person (on-site in Redwood City, CA)
Job Title, Company, Location: IT Desktop Support Specialist, Everest Consultants, Inc., Redwood City, CA 94065
Post: Full-time contract (12 months) providing support to C-level executives and internal users, including diagnosing hardware/software issues on Windows and Mac, troubleshooting applications and video‑conferencing systems, managing VIP meetings, and documenting IT processes
Requirements: Strong interpersonal and collaboration skills; ability to support executives and collaborate with senior IT/staff; proficient in Windows 10, MacOS, mobile devices, and video‑conferencing equipment; knowledge of Active Directory, SCCM, JAMF, basic networking protocols; ability to document and escalate processes
Experience: Preferably college‑educated; previous desktop/AV support experience in fast‑paced or executive environments; strong troubleshooting skills; ability to lift ~50 lbs; contract W-2 position paying $39.50–$44.50/hour