Cottingham and Butler is seeking a positive, team-orientated, solution focused and highly organized and even-kneeled person to join their team. Member Service Coordinators provide exceptional customer service, supporting participants through their company’s wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need. You will be answering all questions related to HealthCheck 360 products, providing feed back and presenting solutions to improve efficiencies and the participant experience. As well as support advocacy services to help members understand their benefits effectively.