Started off class with typing tests. We then each individually took a test for the remainder of class.
What I did today
For the first hour I added job listings to the CTP website, focusing on the San Jose area. In the second hour I worked on the emergency food list, adding listings for Orange County. In the last hour I searched for companies for the DEI list.
What I Did Today
I practiced my typing and it was terrible because it’s Monday and I haven’t been typing for 3 days, so I was a little rusty.
I practiced using the new phone system (MicroSIP) by calling other classmates to make sure the extension were correct.
I did my last CTP Independent Challenge and I think I did well. The only problem was my “share” to the “staff” did not go through, saying it was an error with my Google security/credentials. This started happening last week but we don’t know why exactly, or how to fix it for the future. Marc had to check my work on each part of the Challenge manually.
What I did today
Today we practiced typing. We tested our MicroSIP phone app. We worked on our independent challenge. We worked on our individual Skillfsoft assignments.
In-person: Sr Legal Receptionist (San Francisco, CA)
LINK
You will greet guests and manage phone calls. Other responsibilities include scheduling meetings, coordinating catering with vendors, and assisting with conference room setup and breakdown. Previous experience in reception, hospitality, or office services is required. The pay is not listed, but the job searching website this job is listed on gives an estimated pay range of $18.50 to $24.50.
In-person: Cashier (Oakland, CA)
LINK
In this part-time position, you will be a cashier to a restaurant. Experience is not required, but it is a plus. Knowing Spanish is also a plus. The pay is $17. Benefits are listed, including healthcare.
Customer Service Representative/Call Center (Waterworks Aquatics, In person, Full time, San Jose, CA.)
Listed skills are: Typing, communication skills and customer service.
Establish and nurture relationships with new and existing families to foster customer loyalty and retention. Demonstrate empathy during all customer interactions, ensuring families feel valued and understood. Register clients, schedule lessons, process payments, and address any issues with family accounts. Provide exceptional customer service both in-person and over the phone, addressing concerns, offering solutions, and following up to ensure complete resolution. Actively promote swim lesson packages and additional services based on family needs, while working collaboratively with the team to meet lesson registration goals. Maintain high customer satisfaction ratings in alignment with company standards. Keep the facility clean and safe, ensuring restrooms and shower areas are properly stocked and maintained. Stay up-to-date on company programs and services, assist with time-sensitive projects, and complete ongoing training as required to stay informed on all updates.
Listed pay is $23 to $28 an hour.
Link:
https://www.indeed.com/viewjob?jk=38a1ffb8565d3660&from=shareddesktop_copy
Front Desk Receptionist (Nur Aesthetics Club, In person, Full time, Santa Clara, CA.)
This position requires a driver’s license.
Listed skills are: Upselling, sales, organizational skills, front desk, communication skills, clinic and customer service.
Serve as the first point of contact by warmly greeting and checking in patients while maintaining a professional and welcoming atmosphere. Manage multi-channel communication, including phone, email, and text, to schedule appointments and respond to inquiries. Educate clients on available services, memberships, and promotions, and drive sales of skincare products and packages. Process point-of-sale transactions accurately and maintain detailed records. Ensure the front desk and lobby are clean and organized, assist with inventory and daily opening/closing procedures, and support events as needed. Foster client relationships to improve retention and referrals while working collaboratively with the team to achieve monthly sales targets.
8 hour shifts, with evenings as needed.
Listed pay: From $50,000 a year.
Link:
https://www.indeed.com/viewjob?jk=2bb21b88314e267d&from=shareddesktop_copy
In-person: Server – Part Time (San Ramon, CA)
LINK
In this position, you will serve residents and guest food in a retirement home. No experience is required, but previous applicable experience is a plus. The pay range is $16.50 – $17.25, with your pay would depend on your experience.
Customer Support Representative (Business Management Concepts, In person, Full time, Santa Clara, CA.)
Listed skills are: Customer support, warehouse experience, time management, organizational skills, management, hospitality and customer service.
As a Customer Support Representative, responsible for identifying customer needs and recommending personalized products and services to enhance satisfaction and loyalty. Maintains strong, trust-based relationships with customer accounts, ensuring consistent and professional support. Demonstrates in-depth knowledge of product and service offerings to effectively address inquiries and concerns. Accurately documents all client interactions using CRM software in alignment with company policies. Collaborates with team members to meet departmental goals and deliver a seamless customer experience.
M-F and weekends as needed.
Listed pay is: $850 to $1,300 a week.
Link:
https://www.indeed.com/viewjob?jk=b806ef7899a0c109&from=shareddesktop_copy