This morning one of the instructors from the class put on some interesting mood music. I thought that it was a positive mood music. Next, I did some typing practices. I felt that practicing the numbers key would be a big step. Then I had another of the instructors go over the challenge I did yesterday. There may have been areas I needed improving I was told. Lastly, the class was doing a practice with the Micro Sip program, going through transferring calls.
what I did TODAY
WHAT i DID today WAS work ON MicroSIP. FIRST i WORKED with ONE student, DOING example CALLS, then TWO other STUDENTS; ROLEPLAYING different SENARIOS and ROTATING roles AS employee, CALLER, or MANAGER. being A new SYSTEM there WERE a FEW issues LEADING to US not TRANSFERING calls DIRECTLY to VOICEMAIL.
What I Did Today.
Today I worked on a customer service course in Percipio and on my portfolio.
What I did today
For the first hour I added job listings to the CTP website, focusing on the Sacramento area, also adding a job fair. In the second hour I worked on the emergency food list for the Orange County area. In the last hour I continued on the DEI companies list.
What i did today…
Today we started with typing tests, per usual. For the remainder of the class we worked with our new phone system microSIP, and role played.
What I did today
Today we worked on typing practice. We worked on phone scripts to practice using MicroSIP. We learned how to transfer calls using MicroSIP phone system.
Customer Service Representative (Domino’s, In person, Part time, Elk Grove, CA.)
Listed skills are: Phone etiquette, customer service and communication skills.
The Customer Service Representative is responsible for providing exceptional customer service by taking and processing orders over the phone, ensuring a clean and organized work environment, and assisting with food preparation. This role includes stocking ingredients, maintaining equipment, and ensuring that all work areas are kept tidy. The representative will also prepare pizzas to company standards and help with inventory management, while being trained to make high-quality pizzas.
Listed pay is $20 an hour.
Link:
https://www.indeed.com/viewjob?jk=1741de3a4501df34&from=shareddesktop_copy
Consumer Support Specialist (Ritchie Bros., Full time, In person, Rancho Cordova, CA.)
Listed skills are: Research, purchasing, Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Microsoft Office.
The Consumer Support Specialist is responsible for coordinating resolutions for consumer-sourced inventory escalations and managing reschedule requests. This role involves handling inbound and outbound communications with vehicle owners and stakeholders in a professional and timely manner. The specialist maintains accurate records and clear notes using internal systems while ensuring effective communication through phone and email. Key responsibilities include meeting performance metrics such as resolution rates and cancellation conversions, supporting internal teams, and adapting to evolving business needs by taking on additional tasks as assigned.
Listed pay is $18 an hour.
Link:
https://www.indeed.com/viewjob?jk=1dc14f220e9a8fb1&from=shareddesktop_copy
Customer Service Associate / Cashier (Sacramento 49er Travel Plaza, Full time, In person, Sacramento, CA.)
Listed skills are: Phone etiquette, cash handling, basic math, customer service, stocking, sales, retail sales, retail math, POS, cash register, grocery store and communication skills.
As a Customer Service Associate / Cashier at 49er Travel Plaza, you serve as the first point of contact for guests entering the General Store, creating a warm and inviting environment. Your responsibilities include accurately processing transactions using the Point of Sale (POS) system, assisting customers with product inquiries and locating merchandise, and maintaining a clean and organized checkout area. You also handle customer concerns professionally, restock products to ensure merchandise availability, and actively promote additional products and services to enhance the guest experience.
4 or 8 hour shifts, evening, night and overnight shifts. Includes every weekend.
Listed pay is: $17.50 to $18 an hour.
Link:
https://www.indeed.com/viewjob?jk=20d83bde59f8d053&from=shareddesktop_copy
Hiring and Expungement Resource Fair – May 7th at Block Community Hub
“At the BOSS Hiring and Expungement Resource Fair, you’ll have the opportunity to connect with multiple employers, including BOSS, who are seeking talented individuals ready to contribute to meaningful work—social justice, community empowerment, healthcare, education, or another field, you’ll find opportunities that align with your skills and aspirations.”
Date: Wednesday, May 7, 2025
Time: 11 AM – 3 PM
Location: Block Community Hub | 1955 Broadway Ave., Ste. B Oakland 94612
Link: