Technology Support Specialist I (Hayward, CA)

Company: Hayward Unified School District

Link: https://www.indeed.com/jobs?q=it+help+desk&l=&from=searchOnDesktopSerp&cf-turnstile-response=0.l-zpIiPcljI8phJjBc9FvhAyfJWF67jroybc3m708LEXs5wpdLBxSCjzYSaOm34T95OwQfRPRDIa56oMKvFE1Dnr3mWipdFO9secD9uBzxduPMilJG-AKlClENmTF8_seVMkEsNePPjmkEMyqTbGMK3Y6SFVyZP_JqbPLGQZemF9gGTaOKllnVg0M4SF94DJZLC77HwphmG6TOkoeugUjtC7iaraz6tnm9YjAyEvdsYcjo0kLsgSWDgk95N7j4Tv6YiluqY8gJvWr9wRg7sXrYhCtHFj5ZjpCFnScmWN74fPwcUE-_dXhH8oXHx13NOfD5hIPVE9OzpxuvufL1q2eczCHNdrxgrI9Q5qRv2gH7ty873TcuHave6e0geCxJAab5dHxU81Rhzpm6JMYNRHlk_PrRYdoyvz-STk_eFZZhOOB8tVFlBul_oc0_6yU3B-BYHzzvb7I02b0ZIn7BMTQIKJprCnEoYRSta66k1JPQs40LiFX2FdPaLHFMIwmTG6V2FhIMb7nOka3yVTUl_flBpCVRVHK8jZ_2Q8WnZE9DO7MW872Okn4YRci9N5AILDks2KAAGZfJzH0qZGUKy7GTjGCEaahvRH-SEnsilPs7V4DqFpCZKt78XFcqs4B-QS9jQ_G-8JLJ-e9v5psnInY5l63Pu0j17x8aPuQGnfDTd4bqDVDuZ4oyuPj_T1adN6C64zt1kLsRhGnCj8ZCyjccduORJHxnuBiNzexCQmtKGBCkv-WCfYON7-wss4o_Otr9uaTGnZRQxBynyQ_rckBkMEHK0oxZT12LIDHVusyaU_w78-J25hvmQrX2oo8YDR.xg494XZAh0yEgm-oSrymuw.a7986550c2a44990b5fc0a86b8b23adf266d28471b27fce8a7848256a980614a&vjk=10e8c5d36f245d0c

Here is an in person technical support position in Hayward California on Indeed. You will help the school district with providing professional and detailed technical support with their desktops for various district offices, classrooms and computer labs. You will take phone calls from district facilities and provide them with tech support. You will also provide detailed reports for each ticket created on what was done and what needs to be done if the job is not finished, like needing new hardware or reinstalling operating systems.

The pay is anywhere between $44-$49 an hour (40 hour work week)

Customer Service Representative (Full-Time, On-Site, Santa Clara)

Apex Syndicate, Inc is a sales and marketing company that believes in constantly pushing boundaries and seeking new, creative solutions. They want someone to provide excellent customer service and client support while promoting Verizon’s products and services throughout the San Jose market, engage directly with clients via product demonstrations, confidently answer questions regarding products, track campaign performance and report sales metrics, adhere to client compliance guidelines, and attend daily meetings both virtually and in-person. They want someone who has experience in customer service representation, strong interpersonal skills with clients, customers, and teammates, a desire to learn and implement new skills, a passion for helping, and reliable transportation. They salary range is $50,000 – $60,000 / yr.

Link

Card Services Specialist (Full-Time, On-Site, Santa Rosa)

Community First Credit Union is a financial cooperative who is attempting to do good things for the residents and economy of the North Bay. They want someone to process member deposits, handle inquiries related to card services via phone, mail, or electronic means, provide guidance and educate members on lost cards and card security, process card orders and replacements, monitor daily card activity reports, resolve potential fraud, process ATM error reports, troubleshoot issues related to card declines or transaction errors, balance corporate check totals, log cashier checks, assist in troubleshooting and mitigating fraud through monitoring and investigating transactions, collaborate with teams and vendors to resolve incidents, ensure compliancy with security standards and regulations, and stay updated in card products, technologies, and industry best practices. They want someone who has accurate keyboard skills and familiarity with 10-key calculator, has effective written and oral communication skills, has effective listening skills, is well-organized, has effective people skills, and is easily adaptable to a fast-paced environment. The pay rate ranges from $20.60 – $27.56 / hr.

Link

Administrative Assistant/Receptionist (Full-Time, On-Site, Santa Rosa)

Geary, Shea, O’Donnell, Grattan & Mitchell is a law firm seeking a detail-oriented admin assistant to join their team. They want someone who can answer incoming phone calls and direct inquiries, greet clients and visitors, maintain reception area and conference rooms, handle all potential new client information, process incoming and outgoing emails, mail, faxes, and deliveries, manage office and kitchen supply inventory, and collaborate with legal assistants and attorneys with administrative tasks as needed. They want someone who has admin experience, proficiency in Microsoft Office Suite including Word, Excel, and Outlook, strong organizational skills with the ability to prioritize tasks effectively, excellent communication skills, both written and verbal, and a proactive approach to problem-solving. The pay rate is $27 – $29 / hr.

Link

What I did today

Today, I learned about important computer terms like BIOS and POST.

  • BIOS (Basic Input/Output System) is firmware that initializes hardware when a computer starts and provides the necessary instructions to load the operating system. It’s like the computer’s built-in control center that ensures everything is working before the system fully boots.
  • POST (Power-On Self-Test) is a diagnostic process the computer performs during startup. It checks that all critical hardware components, like memory and the hard drive, are functioning properly before the operating system loads.

I also practiced entering the BIOS using a virtual machine in VirtualBox. I learned how to access the BIOS settings by pressing specific keys (like F2, DEL, or ESC) while the virtual machine is booting up.