Repost: Upcoming career fair tomorrow, now’s your chance to attend!
Customer Service Representative / Entry Level / In Person
Company: Dry Cleaners
Link: https://www.indeed.com/viewjob?jk=685e1a99c7ffde8c&from=shareddesktop_copy
This full-time position offers a standard salary. Benefits were not listed in detail at this time. Candidate must have solid communication and customer service skills for greeting and interacting with customers and staff alike, as well as an independent work ethic and proper time management and organizational skills while tagging, assembling and processing garments, and other tasks required to get orders ready for the day.
Hotel Front Desk Agent / Entry Level / In Person
Company: The Bergson
Link: https://www.indeed.com/viewjob?jk=7b37cc5f926031b7&from=shareddesktop_copy
This part/full-time position offers a standard salary. Benefits were not listed in detail at this time. Candidate must have strong customer service skills, as well as basic phone and computer skills for interacting with customers and other associates. Responsibilities include checking guests in and out, handling reservations, and assisting with general inquiries.
Service Representative – Commercial / Entry Level / In Person
Company: Pacific Coast Supply
Link: https://www.indeed.com/viewjob?jk=dab7a50806faab5e&from=shareddesktop_copy
This full-time position offers a standard salary. Benefits include a 401(k), dental, vision and health insurance, paid time off and an employee discount. Candidate must have a strong attention to detail and proficient in written communication as well as proficient computer skills for data entry and administrative purposes.
I started the day by clocking in with Homebase. Then we talked about different scenarios, and the phone I was using was not working. Then I did the “What did I do today?” post. At the end of the day, I clock out of Homebase.
Practiced 5 different scenarios on MicroSip
A lil bit of technical difficulties
We practiced CSR phone scripts involving direct transfers and attended transfers.
We practiced our phone skills — had scripts and called other classmates to get experience. It was fun, but a lot of technical problems. I wish I could have gotten a little more exposure. I also worked on my Skillsoft while I was waiting for the technical problems to be solved. Oh, I got to reread my tech article for Thursday, so now I am prepared.
Typing practice. The rest of the day was spent practicing MicroSip and the customer service scripts for Sunshine Express. Experienced some technical difficulties.
Today, we practiced the Pro Sunshine Express Phone Scripts exercise. The first three scenarios were pretty easy. Scenarios 4 and 5 were a bit complicated. I got the hang of it, but you definitely have to make sure you follow the directions exactly. Practice makes perfect. Lastly, we post WIDT blogs.