Patient Services Rep, In-person, Full-time, Dignity Health, Rancho Cordova, CA.

Computer skills is the only listed skill.

The Patient Services Representative manages patient scheduling and registration while providing accurate information regarding appointments, services, locations, and departments. The role involves handling high volumes of calls and communications through phone, fax, email, and other channels with efficiency and professionalism, scheduling or canceling appointments across multiple providers using established scripts, decision trees, and guidelines. Responsibilities include assisting new patients with understanding available services, updating patients on referrals or authorizations, and communicating detailed preparation instructions for exams or procedures. The representative uses sound judgment within their training to assess patient needs, determine appointment urgency, and direct calls or requests to the appropriate provider or department.

Listed pay is $24.03 to $27.11 an hour.

Link: https://www.indeed.com/viewjob?jk=7d3c4b45d00df367&from=shareddesktop_copy