Customer Service Representative – 100% Remote – CA Resident

StoragePro Management, Inc. is looking for full-time Customer Service Representative to be a member of their call center. This position is 100% remote with the company HQ’d in Walnut Creek, CA. Candidate must be a CA resident. Must be proficient with MS Officed (Word, Excel, Outlook), a self-starter, and have experience in customer service. Responsibilities …

Epic EMR Help Desk – Remote

11 to 8 pm CST shift. – Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support– Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)– Experience writing knowledge base articles and tip sheets– Experience using ticketing systems (in this case ServiceNow experience …