Salesforce CRM Intro – tested step-by-step input of data in the Trailhead navigation exercise. Excellent test of perseverance, willingness to ask questions, and dedication to completing the assignment. Reviewed next assignment: created an account (company, industry, # employees), contact (customer name & email), and opportunity (target product to be sold, new customer, best pitch – value proposition), completed assignment saved badge. For Thursday’s assignment: create a task & reminder in Google, take a screenshot. Read the Distraction and Negative Thinking – Accountability assignment, answer questions 9, 11, 13, then add answers to a blank Google document, and share the document with the instructors at [email protected]