Customer Service Agent I, Hybrid, Full Time, Watchpoint Logistics, Burlingame, CA.

Provides customer service support by assisting with transportation arrangements and determining efficient routing methods while building strong customer relationships to ensure ongoing partnerships. Proactively communicates shipment status updates, responds to inquiries with urgency, and identifies opportunities to enhance service value using internal resources. Utilizes company technology platforms to generate customer reports and navigates CRM and HRIS systems to locate facility information, contact details, and organizational data to properly route customers and vendors to the appropriate departments.

Listed pay is $23 to $25 an hour.

Link: https://www.indeed.com/viewjob?jk=09d81ab5a09816fd&from=shareddesktop_copy