Member Contact Center Representative, In Person, Full Time, Sea West Coast Guard Federal Credit Union, Alameda, CA.


Provides high-quality member support by delivering accurate information regarding accounts, loans, and financial services while ensuring a positive member experience. Processes a variety of financial transactions, including deposits, withdrawals, transfers, loan payments, and account research, with accuracy and attention to detail. Assists members with digital banking tools, including online and mobile banking setup and troubleshooting, while identifying opportunities to recommend relevant products and services. Resolves member concerns through research and follow-up, maintains compliance with internal policies and regulatory requirements, and balances financial transactions daily to ensure accuracy.

Listed pay is: $4,500 to $5,000 a month.

Link: https://www.indeed.com/viewjob?jk=c78903f70efa526b&from=shareddesktop_copy