Valley Dermatology & Wellness is seeking a warm, personable Front Desk Coordinator to join our small, physician-led practice in Napa. This role is key to delivering an exceptional patient experience, serving as the first point of contact for patients.
- Greet and check in patients with a friendly, professional demeanor
- Answer phones, schedule appointments, and manage voicemails
- Verify insurance and collect payments
- Maintain an organized and efficient front office workflow
- Coordinate referrals and assist with patient communication
- Support administrative and EMR-related tasks
Qualifications:
- Front desk or customer service experience required
- Medical office experience preferred (training provided for the right candidate)
- Strong communication and organizational skills
- Detail-oriented with the ability to multitask
- Reliable, punctual, and proactive
Ideal Candidate:
- Friendly, outgoing, and people-focused
- Enjoys creating a welcoming environment
- Thrives in a small, collaborative team
- Flexible with a positive, can-do attitude