Author Archives: Eric AWEX

The Member Services Representative is responsible for delivering excellent customer support by responding to inquiries, answering calls promptly, and assisting with retention and growth through accurate information about health plan products, policies, and services. Key duties include verifying member eligibility, coverage, claims, and exclusions, as well as educating customers on plan procedures while maintaining confidentiality. …

Continue reading “Full Time, In Person, Member Services Representative, San Francisco, CA.”

Only listed skill is: Typing. The Member Support Specialist plays a vital role in delivering exceptional patient experiences by utilizing the C-I-CARE framework to ensure clear, empathetic, and effective communication. Responsibilities include managing patient intake, scheduling, insurance verification, billing support, and follow-up coordination, while also monitoring feedback and assisting with outreach. This role covers a …

Continue reading “In Person, Full Time, Member Support Specialist, San Francisco, CA.”

Only listed skill is: Communication skills. The Customer Service Representative/Team Member serves as a key liaison between the company and its customers, providing product and service information while resolving issues with accuracy and empathy. This role requires patience, strong communication, and problem-solving skills to ensure excellent service standards and high customer satisfaction. Representatives are trained …

Continue reading “Full Time, In Person, Customer Service Representative/Team Member, Oakland, CA.”

Listed skills are: Plumbing, Microsoft Word, Microsoft Excel, analysis skills, dispatching, customer service and computer skills. The Front Desk Receptionist/Customer Service Representative plays a key role in ensuring smooth daily operations by managing technician dispatching, scheduling, and customer communication. Working Wednesday through Sunday with weekend availability required, this position involves booking appointments, prioritizing calls based …

Continue reading “Full Time, In Person, Front Desk Receptionist/Customer Service Representative, Carmichael, CA.”

The Call Center Representative plays a key role in supporting customer engagement by handling inbound and outbound communications, confirming and rescheduling appointments, and following up on missed visits to ensure customer needs are met. This position involves coordinating leads, scheduling showroom appointments, assisting with product and service inquiries, and resolving concerns to create a positive …

Continue reading “Full Time, In Person, Call Center Representative, Elk Grove, CA.”

Listed skills are: Microsoft Outlook, Microsoft Excel and computer skills. The Customer Service Representative supports the Technical Services team by managing incoming calls and emails, coordinating service orders, and ensuring a seamless client experience. Responsibilities include setting up service requests for technicians and sales staff, handling invoicing for services, inspections, and testing, and processing contracts, …

Continue reading “In Person, Full Time, Customer Service Representative, Sacramento, CA.”