What I learned today

I continued to learn the art of customer service through the POW Customer Scenarios 1. It was helpful to hear classmates practice the scenarios, signing up customers for POW services by sharing information, registering members, and signing customers up for memberships if they don’t have one. It also underscored the value of listening to each customer’s …

What Today Held 07.21.2026

PAM! Today was reassuring. I felt awful being late to class today only giving notice yesterday. I am happy that my appointment boosted me forward to having positive feelings going into class. I came in as soon as classmates were already practicing customer reminders and confirmations- helpful for understanding structures and how classmates handle things …