Now that we’ve graduated from PRO training, I have more time to focus on job search. I’m looking to multi-track my efforts, working primarily on getting my first Salesforce Admin experience. As well, I will try to look for local or remote work that doesn’t require future certification. I’m excited about it. Today, I worked …
Author Archives: Alex PRO
What I Did This Week
This week I feel like I mostly finished strong in PRO Admin and Customer Service training. My accountability assignment due today was the Remote Customer Service phone call experiment. Black Bear Diner was the best of the three customer service responses; the CSR knew the exact price and contents of the Prime Rib Special I …
What I Did Today
Yesterday, we did the Independent Challenge and today we spent about the first hour reviewing the results. I felt pretty comfortable with the assignment and generally did pretty well. There were just a couple mistakes, either rushing through to the end or not paying attention to every word of instructions. I especially felt like I …
What I Did Today
This weekend, for my Percipio Skillsoft, I took the course on “Using the Google Calendar.” I have some experience using my Google Calendar for class, but I learned some basics on how to set permissions for guests, as well as enabling group scheduling such as appointment slots. The most difficult part of the training was …
What I Did This Week
I had Employment Services time with Carrie today. I had to come in late, but I was happy to work a little bit on my resume and prepare my interview questions. I updated my Objective to something more in line with the special skills I have and the jobs I’m aiming to apply for. There’s …
What I Did Today
This morning I had to dart into the city for an appointment and walked right by and being reminded of the Dream Force conference and exhibition for Salesforce. I came home and watched some of the marketing keynote speeches online on how AI driven campaigns are working right now. Then, at class time we were …
What I Did Today
Today I didn’t have much on the schedule besides the Canva presentation project. Of course, I spent about 15 minutes of typing practice when I started the afternoon. Yesterday, I chose to do my Canva presentation on “How to Sell Ice Cream” and I did a little more research today into how franchise opportunities work …
What I Did Today
In PRO today, we started with typing and went over another new Canva project, the new CTP flyer. I don’t have a lot of experience with Canva, so I went with a template that contained a text area superimposed over an image, which I made the image of Ed Roberts Campus. It was pretty simple …
What I Did Today
For homework due today, I completed a Percipio Skillsoft course on managing the calendar in Outlook 365. I’ve never used Outlook before, to my knowledge, and it seems more difficult to learn than Google Calendar. The questions for the course test were also quite difficult, so I was happy to be done with that course. …
What I Did Today
Yesterday, we had mock interviews with Mechanics Bank. I got plenty of good feedback for putting in the effort, but I need to make my responses more personable, and I should “relax and be myself”. It’s a general problem feeling prepared and improvising the answers. Today in ES class, we went through searching for volunteer …