Category Archives: What I Did Today

I had a productive day at CTP! Worked on finding emails for the Business Outreach Project I was working on. Posted new job listings for participants, and had my AWEX check-in with Carrie. Big thanks to Mike for signing me out of my Zoom breakout room—feeling accomplished and ready for tomorrow!

I missed the opening typing exercise because I arrived 15 minutes late; I provided advanced notice on an attendance form. I spent the rest of the day working with my peers on the BerkMart phone scripts. I clearly need more practice on this type of training.

I practiced typing for around 15 minutes on Monkey Type and took a screenshot. I share it on my ZoomChat. Working with Microsip was a new subject. We made groups of two and three and practiced.

Today we practiced answering calls, placing calls on hold, and transferring phone calls in a professional setting. Additionally, I practiced touch typing

I started with 15 minutes of typing practice, and then added job listings to the CTP website for the rest of the first hour. In hours two and three I searched for externships for CTT graduates.

Today we worked on basic phone skills and practiced calls with eachother. I did very well on scenarios 1-3, but I totally messed up 4 and 5. It was good learning experience because I learned to keep both phone windows open, not just one.

Today, I completed touch typing tests and took the Independent Challenge, scoring a 19 — my highest score yet! I also achieved my fastest typing speed of 60 words per minute. Overall, today has been an amazing day! :))

Today I did the practice calls. It was a lot of fun reading from the script and helping out. I’m glad there was some practice.

Today in class we practiced typing and did some phone systems exercises. We also discussed our performance on the individual assessment from yesterday. Pretty quiet day overall.

Today, I posted job listings on the CTP website, focusing on positions for Administrative Assistants, Customer Service Representatives, and IT roles. I also continued work on the Business Outreach project. Carrie helped me better understand the types of emails I should be looking for with the companies on our project list. Additionally, I transitioned some …

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