Jr. Onsite IT Support Techician Milestone Technologies Inc, San Francisco, CA

Milestone Technologies, a global IT managed services firm, is seeking an entry-level IT Support Technician to provide onsite technical support for end users. This role focuses on basic troubleshooting, customer service, and hands-on support for hardware, software, and workplace technology. Qualifications: Pay: $26.46 – $28.65 per hour Ideal Candidate:A reliable, customer-focused individual interested in starting …

What I Did Today

I clocked-in with Homebase. We reviewed and completed the pre-lab. Then we reviewed the goal of the Lab: creating a VM and adding multiple OSs. I created my VM and installed Bodhi, Ubuntu, and Manjaro. I had difficulty installing Manjaro which took up a lot of time.

What I Did Today

My power went out right at the beginning of class, then it came back on. I spent most of the day on my portfolio, and we learned how to add cool shapes to our presentations to make them more interesting. We learned how to modify Monkeytype as well.

What I Did Today

Today, I started working on a new lab, Computer Hardware. I created a new ticket and added the definition for some terms, including their research link. We did some skill benchmarking in class, CompTIA A+, and Emotional Intelligence. We ended the session by doing our what I did post.