Category Archives: What I Did Today

I Worked on and recorded CTT Portfolio as well doing communications thru 3cx

Leaving a message with C3X exercise, went over the Challenge from yesterday and did skill soft to end the day.

I stated working on my phone calls then I got pulled into a new workroom to work on my exit Portfolio buy talking to a recorded then I filled out a “What I Did Today?” along with Homebase clock out.

today we went through practicing our voicemails and did write out our scripts to practice voicemail. then we did a voice greeting to record our voice to the voicemail

I practiced typing from 2 – 2:15 and almost broke the 60 wpm mark. With more practice I know I’ll get there. I practiced 4 different scenarios using the 3CX phone system – 1)calling off. 2)letting customers know of my new phone number. 3)customer complaint. 4)BerkMart Memorial Day sale I recorded my VM greeting as …

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Today we practiced how to leave voicemails on 3CX App. Today we learned about customer service through the telephone. Today we work on our weekly Skillsoft assignments.

Today, I worked on and recorded my portfolio for SJS. It took some time to get everything just right, but I’m glad to have made progress on it. I also listened to an instructional video on good company phone manners, which gave me some useful tips on professional communication. Overall, a productive day!

Today I picked up from yesterday when I had to leave early, and I emailed Carrie about a concrete suggestion to improve workflow for one of the tasks. I then continued with the usual start to my day by posting job listings to CTP’s skill center page. Next I worked on researching alumni profiles without …

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– Phonecalls— Warm/cold transfer— Hold— Phone scripts. I find the idea of these much less annoying than I used to.– Typing. A dismal 33wpm. 10 if I’m not actually staring at my hands lmao. Lol lmao. – Test was fun. Data entry isn’t terrible when you can listen to music. Proud of how much I’ve …

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I did MonkeyType and then I answered the Phone calls form 3CX then I got Brian Bedoka – 2025 Core Training Portfolio Template and try to complete it before tomorrow then I got multiple test today.