Category Archives: What I Did Today

I did an End of Month Reflection email today. I also had a core celebration today.

Today I worked with Amador, Daniel, and Babette on customer service scripts. Lastly, I worked on building a formal email signature and finished an assignment on formal vs informal emails.

Today, I started the class with typing and I am getting better at it with almost 50 words per minute for the lessons that are paragraphs rather than random words. I then took some practice with telephone role playing, which I still need to work on, especially the ones where three people are involved. For …

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We did our 15-minute typing, next we did our phone script with roll play, last we did our professional vs. Informal email assignment.

Today I learned about my computer phone system and got a chance to use it with some scripted phone calls, and to wrap things up, I learned how to add a signature to my email, and an exercise on what a professional email is supposed to look like

I did phone scripts today. I also did a professional and informal email today.

Today in class, we had time to work on our phones, and after that, we worked on an email assignment.

Class today was okay. We practiced phone systems and scripts. It all reminded me of when I worked at Yelp and that was kinda fun. Otherwise we did some development of email signatures and worked on how to craft informal vs. formal emails.

Today we started like always with the typing practice. Marc went over are accountability assignment that will be due on Weds. Marc aske if anyone wanted to show the flyers they picked out for the flyer research assignment that we turned in on Thursday. Amador and I were the only ones who shared are flyer …

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We typed for 15 minutes of class, we looked at a customer service video, and did our  Independent Challenge.