Category Archives: What I Did Today

This week, we did the independent challenge– I found it doable. We set up our MicroSIP phone system and practiced with each other calling, transferring, etc. We worked on phone scripts for real practice. I found the straightforward ones easy, but the angry customer ones were a bit more challenging. It was a great learning …

Continue reading “What I’ve Done So Far This Week”

This was my final week of the CTP Core training, it dawned on me that after this, I begin searching for a job. Three months ago, I would have said there is no way I can start looking for a job, I don’t have the technical skills, and I am horrible at Resumes. After Core …

Continue reading “Reflecting on the week…”

Today, we did our last tech articles and did customer and employee roleplays. Overall, today was my last day of CTT! Off to the next chapter! Something that was my biggest takeaway from the week was to prioritize my mental health first before doing anything else.

Today I graduate from CTP/CTT. Looking forward to making further adjustments to my routine and beginning the process of pursuing new work in the SF Bay Area.

The entire focus for me today was mock interviews. These interviews have been extremely helpful for improving my confidence, and the feedback from the volunteers have been valuable for my effort to enhance my interview performance.

I wanted to share this blog post because I found today’s mock interviews very helpful. The more practice I get, the more easy it is to relax and make the interviewer, and myself, feel comfortable. This time, I tried to be more human, and to smile and look at the interviewer, without reading from a …

Continue reading “What I Did Today”

I had two interviews that both went well. They were very positive, energetic, and encouraging. I received positive feedback.

I had a productive day at CTP! Worked on finding emails for the Business Outreach Project I was working on. Posted new job listings for participants, and had my AWEX check-in with Carrie. Big thanks to Mike for signing me out of my Zoom breakout room—feeling accomplished and ready for tomorrow!

I missed the opening typing exercise because I arrived 15 minutes late; I provided advanced notice on an attendance form. I spent the rest of the day working with my peers on the BerkMart phone scripts. I clearly need more practice on this type of training.

I practiced typing for around 15 minutes on Monkey Type and took a screenshot. I share it on my ZoomChat. Working with Microsip was a new subject. We made groups of two and three and practiced.