What I did today

Continued with the POW Point of Sales Training and Customer Service Did the Personal Training and Health Consultation Appointments Started the day with typing Sent my email reminders for the personal training and health consultation Scheduled the Personal Training and Health Consultation.

What I learned today

I continued to learn the art of customer service through the POW Customer Scenarios 1. It was helpful to hear classmates practice the scenarios, signing up customers for POW services by sharing information, registering members, and signing customers up for memberships if they don’t have one. It also underscored the value of listening to each customer’s …