IT Helpdesk Specialist – SBT Global*Seeking a technical, customer-centric IT Help Desk Specialist to provide comprehensive hardware, software, and network support via phone, email, and in-person channels. *The ideal candidate will be responsible for diagnosing and troubleshooting end-user issues, conducting root-cause analysis, and implementing software updates or system configurations to maintain operational stability. *This role …
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Today I did the Networking pre-lab. I also learned a lot of networking fundamentals from the presentation.
Today was another wonderful class. Someone was doing construction work and that consistent banging, and the warmth was putting me to sleep but class definitely helped me stay up. Thank you (as always) to Marc and Mike for notes and aid in improving my portfolio. I really appreciate the forward information and not beating around …
We started on the Networking lab today. However, most of it was going through a presentation on networking, which was very complicated but opened my mind to a lot of info that I only understood pieces of. It’s an important topic because so much of it is integral to how we access the internet, including …
9 14 2026 Today we went over a new lab for networking, and then we spent the majority of the lab working on the pre-lab. Afterwards, we as a class decided to finish the slideshow on the networking concept as a whole. The slides were informative and well thought out.
For homework due today, I completed a Percipio Skillsoft course on managing the calendar in Outlook 365. I’ve never used Outlook before, to my knowledge, and it seems more difficult to learn than Google Calendar. The questions for the course test were also quite difficult, so I was happy to be done with that course. …
September 14, 2026: Today, I attempted to do the pre-lab for this week. There were some key terms I encountered before, which was a good refresher. I then watched a very helpful presentation by Jose in which I learned all about networking and IP addresses.
Hello world, it is I Jasper. Today was really fun I did editing for CTP on Davinci Resolve. I messed up a bit but that’s okay we all make mistakes and this is just training. Anyways if you mess up I know it feels like the world is ending. But the world is still around …
Yesterday, we had mock interviews with Mechanics Bank. I got plenty of good feedback for putting in the effort, but I need to make my responses more personable, and I should “relax and be myself”. It’s a general problem feeling prepared and improvising the answers. Today in ES class, we went through searching for volunteer …
Today I got to work on my Interview Questions and Answers. I still need to work on using less-self critical language and be better at framing things in ways that don’t possibly raise red flags (as Alex helpfully pointed out saying I do “Root Cause Analysis” is better than “going down rabbit holes.”) We also …