Customer Service Analyst

MassMutual Ascend, In Cincinnati, OH, has a full-time, remote, entry-level job listing for a customer service analyst. Pay starts at $33,000/yr – $55,000/yr.

As a Customer Service Analyst, you will provide superior customer service by answering our incoming calls and chat messages from clients and agents. On this team of professionals, there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role, you will be provided training to prepare you for your daily tasks best.

Minimum Qualifications

  • At least a high school diploma or equivalent
  • At least 2 years of related customer service experience
  • Exceptional verbal communication skills
  • Strong attention to detail and ability to multi-task efficiently

Ideal Qualifications

  • Prior call center experience is a plus, but not required
  • Strong computer skills

SALES PITCH:

A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too.

To get more information about this company, click the link above, or to apply, click the LINK here.