Customer Service and Facility Attendant Parkpoint Clubs Santa Rosa, CA Part-Time

  • Must have reliable transportation to work.
  • Hold and maintain a current CPR and AED certification (within 90 days of hire)
  • Complete Anti-Harassment training
  • Complete RBS Training if applicable
  • Outgoing, friendly personality; positive attitude; team player
  • Excellent customer service and problem-solving skills
  • Demonstrate proficiency on the computer and of basic math skills
  • Multitask, work under pressure and maintain a positive customer service orientation
  • Maintain regular attendance and punctuality
  • Possess excellent written, reading, and verbal English speaking and professional phone skills.
  • Able to stand for up to 6 – 8 hours; walk and move quickly; climb stairs; kneel; bend from the waist; reach overhead; lift, push and pull 25 – 50 pounds.
  • Ability and willingness to work with cleaning chemicals and pool and spa chemicals as needed.
  • Sales and promotional aptitude a plus

The Front Desk Receptionist/Maintenance team member at Parkpoint delivers excellent customer service while ensuring a clean, safe, and welcoming club environment. This role involves greeting members and guests, managing check-ins, handling phone and administrative tasks, addressing member needs, and supporting daily operations and facility upkeep. Ideal candidates are friendly, reliable, team-oriented, and able to multitask in a fast-paced setting while maintaining professionalism and a positive attitude.

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