https://jobs.dover.com/fieldguide-it/16b119a5-3266-431f-9e12-0311a1f5a5f0
Full-time, hybrid IT and HR/employee services position (mostly on-site with flexible office hours, about 25% remote) at an IT services company in San Francisco (requires travel around the Bay Area for on-site service visits as needed)
Pay: $75,000 – $90,000/yr
Benefits: 4% company 401(k) contribution; Fully paid health insurance; 90% paid vision and dental; Flexible PTO and a flexible schedule, including the option to work from home roughly 25% of the time; Career growth opportunities; Annual bonus; quipment/gear stipends; Hands-on training with an equitable ramp-up period; Team outings, lunches, snacks, and plenty of support and face time from leadership; A kick-ass office [yes, the job listing is worded like that]
Duties
Onboard new hires (Create their accounts, Provision their devices, Provide technical preparation and in-person first-day orientations); Offboard departing employees (Remove access at the right time, Secure company data, Reset and return devices to inventory for reuse); Manage device inventory (Keep client devices organized, Wipe devices when needed, Install software, Maintain records); Manage access (Provision and deprovision access, Verify that the right person is getting the right level of access); Build better processes (Create, refine, and document on/off/crossboarding procedures); Security (View every request through a security lens, Help with SOC2 compliance); Deliver services to users and stakeholders through effective communication and ticketing; Provide on-site support across the San Francisco Bay Area (On a scheduled and ad-hoc basis, visit client offices throughout the Bay Area in person)
Physical demands
None listed or apparent, but the job does require some travel
Qualifications
Education: None
Related Work Experience: None
License or Certification: None
Other Qualifications: Outstanding written and verbal communication skills; Outstanding people skills with a reassuring and patient manner; Ability to juggle many competing timelines simultaneously; Dependability; Punctuality; Urgency; Attention to detail; Resourcefulness and Adaptability in fast-changing work environments