[Full-Time, On-Site in San Francisco] Client Services Coordinator, Miss Major & Alexander L. Lee TGIJP Black Trans Cultural Center

https://ideali.st/hqugLY

Full-time, in-person position in San Francisco
$29.81 – $32.21/hr.
Healthcare, Dental, PTO, CalSavers Retirement

Duties
Greet clients and others, determine reason for visit, log visitors in and out; Provide information and referrals; Notify staff of clients or others’ presence; Facilitate communication between clients and staff; Accompany clients into Etta’s Closet and assist in keeping the closet organized, stocked, and neat; Replying to mail from currently incarcerated clients; Organizing and sorting client files; Staff the front desk during nighttime community events as needed; Office inventory/restocking; Welcome and acclimate new staff; Post TGIJP and partner event flyers around the office; Monitor clients entering and exiting the space for weapons, and maintain bike tracking and storage; Supervise clients, staff, and the general public who may be waiting in lobby or front desk areas; Maintain safety protocol, and serve on the TGIJP Safety Committee; Organize and manage the front desk, documents; Answer phone calls while maintaining HIPAA compliance; Answer and forward emails; Print and update sign-in sheets; Distribute client mail; Promote events and client satisfaction surveys; Attend training and meetings; Submit monthly progress reports; Cleaning (incl. trash/vacuum/sweep/dust/mop); Inform leadership when repairs are needed; Setup and takedown of TGIJP meetings and events; Drive clients and staff to their meetings, appointments, and wellness services; Record rides, mileage, and vehicle servicing history

Physical demands
None listed, but the job required various cleaning chores and driving.

Qualifications
Education: None
Related Work Experience: None
License or Certification: None
Spanish proficiency is a plus