We start a new Lab to Disk Image We went the docs explaining what a Disk image is. We then created a new work ticket.
I started and completed the Pre Lab.
The Lab will be difficult, but I am up to the challenge.
What I did today
We started the POW appointment scheduling roleplays. Djuana and I were the employee and the customer then we switched roles. I had a lot of fun in today class getting to roleplay and act that out.
What I did today
In the first hour, I did 15 minutes of typing and then added some job listing to the CTP WordPress site. In the second hour I worked on the emergency funds list for San Mateo County. In the final hour I worked on the slides project.
What we did today!
Today we focused on Power of Wellness appointment project. Instructors show us how to adjust tabs for easy viewing and access. For the second hour, Mike and Marc role play before we broke out in groups. Which made us more comfortable. We started role play on the third hour. We only had enough time to do one round with two people playing employee and customer one time each. To be continued tomorrow…
What I Did Today
Today I used Acronis True Image to restore a non-sysprepped Windows 10 image to a virtual machine. I sort of have an idea of what this lab is about but it still eludes me a little. It’s very fun to explore something I don’t know much about, and so I look forward to continuing this tomorrow.
In-person: Office Clerk/Shipping Clerk (Union City, CA)
LINK
This in-office role involves managing all aspects of domestic and international shipping, including entering data into freight systems, preparing documents, coordinating with carriers, and tracking deliveries to ensure timely and accurate shipments. Additional responsibilities include communicating with customers and internal staff, ordering office supplies, and assisting with planning team events. Requirements include experience with domestic and international shipping procedures, and being proficient in Microsoft Excel, Word, and Outlook. The pay range is $21 – $24.
Full Time, In Person, Customer Service Agent, Sacramento, CA.
Listed skills are: Communication skills, Microsoft Office, customer service and customer support.
As a Customer Service Agent, you will be the first point of contact for customer inquiries, focusing on first-call resolution through effective triage, problem-solving, and clear communication. You will provide comprehensive account support by processing policy updates, cancellations, reinstatements, and maintaining accurate records in the agency management system. In this role, you’ll guide customers through the claims process, issue certificates of insurance, and collaborate with agents to ensure seamless service. Your attention to detail and commitment to data accuracy will support high-quality customer experiences and operational efficiency.
M-F shifts.
Listed pay is: $20 to $23 an hour.
Link: https://www.indeed.com/viewjob?jk=7a22cb3668ce4b6a&from=shareddesktop_copy
Full Time, In Person, Guest Service Agent, Sacramento, CA.
Listed skills are: Management and customer service.
As a Guest Service Agent, you will be the first point of contact for guests, providing a warm welcome and assisting with check-in, room assignments, and payment processing. You’ll handle reservations, respond to guest requests and complaints, and maintain accurate records through bookkeeping and audits. This role also includes supporting other departments during peak times, such as assisting in the breakfast area or with luggage. Strong communication, attention to detail, and a commitment to guest satisfaction are essential, along with adherence to safety standards and hotel policies.
M-F, weekends and holidays as needed.
Listed pay is: $17.50 to $21.50 an hour.
Link: https://www.indeed.com/viewjob?jk=e88c3009e7da90ea&from=shareddesktop_copy
In-person: Part Time General Cleaner (Hayward, CA)
LINK
This position involves cleaning in different rooms, including restrooms, or an office setting. Duties include vacuum, dusting, sweeping, sanitizing. No experience is required, as this is a entry level position. The pay is $17 an hour.
Full Time, In Person, Call Center Customer Service Representative, Sacramento, CA.
Listed skills are: Analysis skills, typing, time management, organizational skills, data entry, customer service, front desk, communication skills and computer skills.
As a Call Center Customer Service Representative, you will be responsible for answering inbound calls through a multi-line phone system, scheduling estimates, confirming installation appointments, and delivering exceptional customer service by providing product and service information. Additional duties include administrative support such as filing, data entry, and maintaining accurate records in the call center database. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and interpersonal skills, with a strong work ethic and a proactive, solution-driven mindset. A successful background check is required for all candidates.
M-F day shifts, with rotating weekends.
Listed pay is: $18.50 to $20 an hour.
Link: https://www.indeed.com/viewjob?jk=948243bd2937399d&from=shareddesktop_copy