CTP Skill Center

Listed skills are: CRM software, Microsoft Office, customer service, social media management, phone etiquette, live chat, e-commerce, outbound calling and communication skills.

We are looking for a proactive and customer-focused Customer Service Representative to deliver exceptional support across multiple channels including phone, email, live chat, social media, and Amazon. In this role, you’ll respond promptly and professionally to customer inquiries, resolve issues efficiently, and ensure a positive customer experience. Responsibilities include processing orders and returns, providing detailed product recommendations, maintaining accurate account records, and conducting follow-ups to drive satisfaction and retention. You’ll also assist with outbound outreach during downtime and collaborate with the team to refine service processes. The ideal candidate is detail-oriented, adaptable, and committed to hitting performance goals while staying current on product knowledge and company policies.

M-F morning shift.

Listed pay is: $44,417 to $57,328 a year.

Link: https://www.indeed.com/viewjob?jk=8e152c872a46c23a&from=shareddesktop_copy

Listed skills are: Order entry, Microsoft Word, Microsoft Excel, management, ERP systems, phone etiquette, organizational skills, Microsoft PowerPoint and customer service.

We are seeking a professional and organized Customer Service Representative to handle customer interactions via phone and email while supporting a variety of administrative and operational tasks. In this role, you will process orders, invoices, and customer requests, provide pricing and delivery information, and resolve inquiries or complaints with efficiency and care. You’ll coordinate closely with internal teams to ensure customer satisfaction, maintain accurate databases, and contribute to ongoing process improvements. The ideal candidate has strong communication skills, a detail-oriented mindset, and the ability to manage multiple tasks in a fast-paced environment—all while maintaining a courteous and safety-conscious approach.

M-F schedule.

Listed pay is: $21 to $24 an hour.

Link: https://www.indeed.com/viewjob?jk=bdf1abb1c47202cd&from=shareddesktop_copy

Listed skills are: Pool maintenance, organizational skills, front desk, communication skills and customer service.

We are seeking a friendly and detail-oriented Front Desk Agent to deliver outstanding guest service while managing day-to-day front desk and pool area operations. In this role, you will greet and assist guests during check-in and check-out, handle reservations and phone inquiries, and ensure the front desk and pool areas remain clean, safe, and welcoming. You’ll also perform routine maintenance checks, resolve guest concerns with professionalism, and work closely with team members to create a seamless and positive experience. The ideal candidate is customer-focused, adaptable, and organized, with strong communication skills and a flexible schedule that includes weekends and holidays.

Weekends and holidays as needed.

Link: https://www.indeed.com/viewjob?jk=53d84877c6dde2b9&from=shareddesktop_copy

This position requires a driver’s license.

Listed skills are: Microsoft Outlook, hotel experience, hospitality, communication skills, analysis skills, Windows and customer service.

We are seeking a courteous and service-focused Front Desk Agent to be the welcoming point of contact for hotel guests. In this role, you’ll handle guest check-ins and check-outs, manage reservations, and ensure accurate processing of guest information and payments. You’ll respond to inquiries both in person and over the phone, offering helpful guidance on hotel services, local attractions, dining, and transportation options. The ideal candidate has strong communication skills, sound judgment in resolving guest issues, and a detail-oriented approach to administrative tasks. Maintaining a clean, organized front desk and providing a positive guest experience are key responsibilities in this dynamic, customer-facing role.

Listed pay is: $21 per hour.

Link: https://www.indeed.com/viewjob?jk=1e7f465b8cdc5852&from=shareddesktop_copy

Listed skills are: Hotel experience, hospitality, guest services, front desk and customer service.

We are looking for a confident and detail-oriented Guest Services Agent to provide exceptional hospitality and support throughout the guest experience. Responsibilities include checking guests in and out, managing reservations accurately, and handling sensitive information with discretion. You’ll work closely with housekeeping to ensure rooms are ready and fulfill guest requests promptly and professionally. A strong knowledge of Napa Valley is essential, as you’ll assist guests with local recommendations and reservations at wineries, restaurants, and more. The ideal candidate is punctual, positive, a team player, and attentive to detail—ready to uphold both a polished appearance and our high service standards every day.

Weekends and holidays as needed.

Listed pay is: $25 an hour.

Link: https://www.indeed.com/viewjob?jk=01b967135a0de411&from=shareddesktop_copy