July 20,2026

What I learned today

I reviewed the following documents: POW Customer Brochure

POW Employee Manual

POW Appointment Confirmations and Reminders Templates

Then with classmates engaged in the Power of Wellness Point of Sales Training and Customer Service. Role played as the POW! employee signing up a new member using the:

 POW Scheduling Sheets/POW Customer Database – Share the 

Then scheduled a half-hour Swedish massage and entering it into a spreadsheet with the appropriate employee at the appropriate date & time, reserving 1/2 hour before and after it for staff ; then using the Appointment Confirmation Scheduling Template, copying it with “paste and match style” into an email and updating it with correct info for the customer.

Reviewed accountability assignment.

What I did today?

Today we went through signing up a new member for the POW – Power of Wellness Health Center. I got in late today because I had to get a ride-share back home. My husband is off from work for two weeks. I normally go to his office and take my class. With that being said, Marc was kind enough to take in a breakout room and explain what I needed to do in order for me to sign a person up. I was able to sign up Joseph as a new member. I took all of his information down in the POW spreadsheet and then blocked the choice of his massage in the Google Sheet calendar database. Once I blocked his time in, I had to send him a confirmation letter through his email. That was a process, but it was fun to do. Lastly, we write our blog at the end of the day.

What I did Today

Today we did a role playing activity taking place at the fictional Power of Wellness. We didn’t have time for me to share my screen and complete the steps, but I was ready to go and I followed along when the other students made updates to the shared Google Sheets.

Essentially, a customer calls about membership services and should sign up for a massage, so the Employee can send a confirmation e-mail, as well as update the internal documents (Membership list and Massage schedule).

It was fun to think about how google sheets is used or can be used to run a business. It looks like there will be a similar assignment for our accountability work. Today was a pretty good day, for a Monday.

What I did today

Today our focus in employment services entailed:

Watching and discussing this Employment Services Presentation on networking.

Ensuring these 5 documents are linked and engaging in the Interview Practice & Interactive Labs.

What I did today?

Today, we talked about a presentation on networking. Carrie had to go into breakout rooms to connect with others. We had two rounds of connecting with with other, and both groups had great discussions on food topics where we all live, and what are our interest in careers. That was fun. Next, we got into working on our resumes, cover letters, interview questions, and LinkedIn profiles. I chose to work on an application that I had an interest in. Lastly, our last hour was to go into our interview questions. I believe that I was able to be confident in answering the questions.

What Today Held 07.17.2026