CTP Skill Center

Greeeeeetinggssss,

Shift went well today, though I struggled with the job hunt. I began my shift with typing. I’m proud of my first five-minute typing test: 45 WPM at 100% accuracy. WOOT WOOT!!!

Now, moving on to the job posts, I read over many positions that didn’t align with what we are looking for. I realize that on the next shift, I should check in and recognize what most people are currently looking for in work. What kind of CSR or IT positions are others looking for? Remote, hybrid, or onsite? What specific IT programs are people looking to work with? What specific CSR roles and examples are others willing to work in? Also include what people are not looking for in work. Essentially, focus on the end goal for each position.

I also emailed Devin inquiring about Karma Cinema participation at the New Parkway Theater. No rush for a response; I am excited to possibly participate in person.

Part time retail customer service specialist at Goodwill of Silicon Valley in San Jose. Deliver friendly and respectful customer service while learning Goodwill store operations, help customers and donors, run the cash register, handle sales and money transactions, and open and close the store. Only general arithmetic and a cooperative attitude are required, and retail or cash handling experience is welcome but not required. Pay is $18 per hour, onsite at the Silver Creek store.

Full time customer service representative and State Farm agent team member at the Chris Buich agency in Santa Cruz. Build relationships with customers, answer questions about insurance options, resolve concerns, and support the agency team. The agency offers license reimbursement, a 401(k), a performance bonus, paid time off, opportunities to advance, and training and development. Pay is $50,000 to $70,000 per year.

Full time customer service representative at Valley Services, a family owned company in San Jose. Be the first point of contact for customers who call about deliveries, problems, or jobs starting Monday, own each issue from hello to resolved, find the answer, follow it through, and close the loop. The role suits someone who is great on the phone, enjoys helping people, and wants to work with a solid local team. Pay is $22 to $28 per hour, onsite in San Jose, with on the job training.

FieldFutures is a small nonprofit that helps teams create safer, more welcoming fieldwork environments through evidence-based training on preventing and responding to harassment and assault.

 

The Program Assistant supports trainings and program operations: moderating live Zoom trainings, managing breakout rooms and participant logistics, preparing training materials, and helping with scheduling and participant communications.

 

Pay is $30 per hour for typically fewer than 10 hours per week, with hours varying with the training schedule. Availability for scheduled live trainings during weekday business hours is required. Hours and responsibilities can grow as our programs expand.

 

We value strong communication, attention to detail, comfort with Zoom, and an interest in safe and inclusive fieldwork.

 

To apply, email a one-page resume and a one-page cover letter about your interest and availability to [email protected].

Pay: $30.00 per hour. Full time, in person customer service representative at the Rod Villamor State Farm agency in Milpitas. Build relationships with customers, answer their questions, provide prompt friendly service, and help clients understand their insurance options. Benefits include a bonus, a flexible schedule, health insurance, paid time off, and training and development.