This week was all about customer service. We had online and one-on-one sessions about customer service. We did some very absurd scenarios that were a lot of fun! Customer service can be hard, especially if a person is really upset. You have to really remain calm with the customer and make sure that they are …
Monthly Archives: June 2026
What I learned today
We took the 3-min PRO Typing test, reviewed the independent challenge “count if formula” again, discussed the upcoming portfolio project due June 22, and practiced CSR responses in various escalating customer situations. Here is what we covered during the week: Phone Systems and Customer Service PRO Syllabus Sunshine Express Month
What I did today
Had fun going over different Customer Service scenarios. Talked about our mock interviews earlier this week. Practiced different scenarios on MicroSip earlier this week.
What I did today…
Took a 3-minute typing test. PRO reviewed the portfolio assignment for next month. We met with CTT and role-played how to handle customers in various situations. Good day!
What I Did Today
Today, my main responsibilities as an administrative associate are my daily task for the day to research and post job listings onto the CTP skill center website, and my main task for the day is to research general emails and contact information for foundations from a provided list and then send email messages to the …
What I did today, 6/25
Started the day by talking about our tech articles. Then we started to do customer service role-plays, and that was a lot of fun. Then, to close out the day clocking out of HomeBase then doing the “What I did today” post.
June 25, 2026
We started by talking about our tech articles. It was interesting to find out about the sims card swap in phones. Not sure how that helps the hacker out, but everyone evil has their own things on what they need. We joined the Pro Customer class and did customer scenarios and played the roles of …
Part Time, Special Project – Inventory Associate – Entry Level, Valley Inventory Service Fairfield CA
Special Project – Inventory Associate – Entry Level / Entry Level / In Person Company: Valley Inventory Service Link: https://www.indeed.com/viewjob?jk=a15248733b2af3f7&from=shareddesktop_copy This part-time position offers a standard salary. Benefits include paid training and sick time, as well as opportunities for advancement. Candidate must have a strong attention to detail and proficiency in written communication for administrative …
Part Time, Go! Key holder, Go! Retail Group Napa CA
Go! Key Holder / Entry Level / In Person Company: Go! Retail Group Link: https://www.indeed.com/viewjob?jk=9325f5df46590016&from=shareddesktop_copy This full-time position offers a standard salary. Benefits include a 401(k), a flexible schedule and an employee discount. Candidate must have strong customer service skills, as well as basic phone and computer skills for interacting with customers and other associates, …
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Part/Full Time, Retail Sales Associate, Saatva Walnut Creek CA
Retail Sales Associate / Entry Level / In Person Company: Saatva Link: https://www.indeed.com/viewjob?jk=0557ddf2ed8ed1e9&from=shareddesktop_copy This part/full-time position offers a standard salary. Benefits include medical, vision and dental insurance, paid time off, 401(k) and employee discounts. Candidate must have strong customer service skills, as well as basic computer and written communication skills for interacting with customers and …
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