As a Call Center Representative, manages inbound and outbound communications through phone, email, live chat, and internet inquiries to provide initial product information and schedule sales appointments. Responds promptly to customer inquiries, presents solutions to customer needs, and follows up with prospects who have not scheduled or missed appointments. Maintains accurate customer records within CRM …
Author Archives: Eric AWEX
Customer Account Specialist – Entry Level, In Person, Part/Full Time, Strive Collective, Elk Grove, CA.
As a Customer Account Specialist – Entry Level, engages with local businesses through direct outreach to address inquiries, resolve service issues, and provide detailed education on business products and services. Conducts needs analyses to identify opportunities for account growth through upgrades or new service implementations while demonstrating strong knowledge of telecommunications solutions. Serves as a …
Client Sales Representative, Full Time, In Person, Reamu Management Solutions, Sacramento, CA.
As a Client Sales Representative, builds relationships with community members through in-person engagement and outreach activities to promote awareness of available products and services. Collaborates with team members to develop outreach strategies, participates in community events and informational sessions, and serves as an advocate for connecting individuals with valuable resources. Maintains accurate records of community …
What I did today
In the first hour I did 15 minutes of typing practice, and then worked on job listings for the CTP website. In hours 2 and 3 I worked on the Linux workstation project, got Yala and Kala pretty much ready for new users. Still working on a problem getting VirtualBox to work on Vhost2.
Help Desk Technician, In Person, Full Time, Santa Rosa, CA.
As a Help Desk Technician, provides Tier 1 and Tier 2 technical support for software applications, network-connected devices, and hardware including computers, printers, and mobile devices. Troubleshoots technical issues, manages user accounts and password access, installs operating systems and software, and configures peripherals to ensure systems meet compatibility and performance standards. Documents service requests, researches …
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Customer Relations & Sales Associate, Full Time, In Person, Fremont, CA.
As a Customer Relations & Sales Associate, engages customers in person to build strong relationships through personalized service and meaningful conversations. Explains wireless service options, assists with customer enrollment and account setup, and ensures accurate recordkeeping and documentation. Identifies opportunities to increase sales through needs-based recommendations while educating customers on device features and service benefits. …
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Account Representative, In Person, Full Time, DCL Logistics, Fremont, CA.
As an Account Representative, supports the account management team by serving as a liaison between clients and internal operations to ensure program requirements and client expectations are met. Participates in regular client and team meetings, communicates with clients through phone and email, and performs system data entry to support operational processes and client objectives. Escalates …
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Front Desk Associate, In Person, Part/Full Time, Art of Problem Solving, Saratoga, CA.
As a Front Desk Associate, serves as the primary campus receptionist by answering phones, responding to emails and voicemails, and directing inquiries to appropriate staff while warmly welcoming students, families, and visitors. Manages calendars, schedules meetings, and performs data entry and reporting using internal databases. Provides admissions support by coordinating consultations and follow-ups, maintains classroom …
What I did today
In the first hour I started with 15 minutes of typing, and then added some jobs to the CTP website from the Sacramento area. In hours two and three I worked on the workstation project, removing old users and running some updates/upgrades. Met with Jose to figure out how to get VirtualBox running again after …
CSR INSIDE SALES 1, In Person, Full Time, Dakin Comfort Technologies, Sacramento, CA.
As a CSR Inside Sales I, supports sales growth and account management by maintaining active communication with customers regarding new products, services, promotions, and discounts through outbound calls, emails, and in-person interactions. Executes key sales functions including order processing, quotes, purchase orders, payment processing, and delivery coordination while ensuring accuracy and timely shipment of products. …