HelpT is seeking multiplical IT Support Agents who have excellent verbal communication skils, is familiar with modern Windows and Mac, is a self starter and has a positive attitude and organizational skills link
Author Archives: Lisa Z. AWEX
What I did today
I graduated the training yesterday and I am very proud of myself for all the hard work that I put in during training. It was my last employment services class which is bitter sweet. I did learn how to spot scam jobs and look out for red flags. I truly appreciate all of the instructors …
What I did today
I had another really good for the scenarios using Microsip. Drecee and Devin both did good jobs. I did my last rose, bud, thorn for training which is a little bitter sweet. My last 3 minute typing test is tomorrow and I hope get a good score. One more class to go. Two classes counting …
What I did today
I was in a group with Tony and Bonny and we took turns being Person A, B, C with the phone script. Got more practice with MicroSip. I also recorded my voicemail and listened to Val’s too. It was a long class today.
What I did
Always fun having the two classes together and working with CTT. Watched a video on how to answer the phone called “when the phone rings”. I was in group with Devin W. and we did the POW phone scripts scenarios where we each took turns be the caller or the employee. I am proud of …
What I did today
I finally changed my profile picture on Linked In and I also changed the headline to something more professional. I found one of my interviewers on there and requested her as a connection. We watched a video about Linked In and how to make your profile page. I learned some new things even though I …
What I did today
My check in with Devin and Carrie went really good. I got to be an employee and a customer in the online store for the point of sales training exercise. I did a little research on United business bank to get ready for tomorrow. Nervous about mock interviews tomorrow but I will try my best.
What I did today
I watched as my class mates did their roleplaying for the scheduling practice assignment. They all did a good job pretending to be the employee or the customer. Mike helped me fix one of the slides on my portfolio. I recorded it so now I can present it next week at the graduation ceremony. Hope …
What I did today
We started the POW appointment scheduling roleplays. Djuana and I were the employee and the customer then we switched roles. I had a lot of fun in today class getting to roleplay and act that out.
What I did today
Mock interviews are next Thursday. We researched the company which is United Business Bank. I learned a few things about them and what their personal mission statement is. I added skills to my resume that go along with the jobs that I might apply for by looking at Indeed. Carrie gave us a new interview …