Jose explained cold and warm transfer and also how to use Microsip. We got into groups of 2 or 3 and used Microsip to practice making phone calls. The people in the group took turns playing the employee, the caller or the manager for each scenrio. I think my group did a good job once …
Author Archives: Lisa Z. AWEX
What I did today
Had a quick lesson about the formal and informal emails. I worked on the email assignment while people went into breakout rooms. My breakout room meeting with Marc went well. I really appreciate that he took time to explain formulas to me and was very patient. Jose went over the independent challenge. He also talked …
What I did today
I did the independent challenge. Part 1 and 2 were easy but I was not able to finish Part 3. So I am a little worried about my score I also made a mistake on Part 1 being I had too many windows open.Hope I did good on the rest. Still confused on formulas in …
What I did today
I looked at job search sites. Went back and forth between my resume and interview questions. Heard some very heart warming and inspirational stories from my classmates about their health journeys. Was not feeling good today but was still productive.
What I did today
A couple people from the class talked about the flyers they found and why they liked them. Mike showed us how to create folders and taught us what nesting is. I remember him showing how to make folders in Bootcamp but I did know what nesting was. I created my PRO folder on Google Drive …
What I did today
Had a really good monthly check-in with Carrie and Devin. Worked on the PRO customer service flyer assignment. Marc and Mike helped me a lot with my flyer. I learned how to move word art and use page setup to change the color of the page. Worked hard today.
What I did today
I watched and listened to more role playing for the PRO sales training lesson. Marc showed how to do image searches on Google to find flyers for the homework. Watched a video on how to use Google Calendars. I learned about having more than one calendar on there which I think I did not know …
What I did today
I got a high score in the Money Master game. Made a bio on Word Press and pretending to be a barista at Sunshine Express. We did the POS training and role played as the customer or the employee. Mike and Enrique skit was really funny with Mike being the customer. We had a fun …
What I did today
I learned about the STAR method and how to use it for interviews. I need to remember the steps and to set the scene to make my story sound better and be more clear to the interviewer. Worked on the resume but not sure if it is okay or not.
What I did today
I finished my elective. My intake with Carrie went really good. In class today, Marc did a presentation about note taking and we had to take a practice quiz. I am visual and auditory learning. Note taking for me is something I have never been very good at so I need to improve my skills …