Category Archives: What I Did Today

Today, I started off by reviewing my recorded interview and taking notes on where I needed to improve, as well as what I think I did well on. I then worked on my professional documents, polishing up my resume and my LinkedIn profile. To wrap the day up we went through some interview practice on …

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I improved my resume and my interview questions today.

I improved my resume and my interview questions today.

Today in class, we worked on our interview questions and reviewed them with each other. After that, I worked on my weekly self-assessment, and to finish off class, I worked on the “what I did today”.

I did customer service roleplay today.

Today I graduated from Pro Customer Service and Administration. I’m happy to say I’ve enjoyed the challenge and appreciate all the new skills I’ve picked up, as well as strengthening old ones. I’ve made new colleague friendships that have helped me grow and work together towards future goals. I want to thank my amazingly patient, …

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We worked on roll playing as employees and customers. along with watching and listening to graduation of other students. We also did our end of the month Rose, Bud and Thorn.

Today in class, we worked on our rose thorn stub. We also practiced customer service interactions. To finish off class, we did the graduation.

Today we started with the 15 minute typing practice. We also did a Berkmart Written Customer Service Responses Assignment in class. We also practiced the Pro BerkMart Phone Scripts.

I worked on typing for the first 15 minutes of class. Then I worked on the customer service statements and received feedback on my answers. At the last part of class, I worked with my co-workers on transferring calls to one of them and a manager.