Full Time, Customer Service Representative, Sacramento, CA.

Listed skills are: Sales, communication skills, Windows, Microsoft Office, customer service and computer skills.

We’re looking for a detail-oriented and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound calls to schedule, confirm, and follow up on service appointments while utilizing both Windows- and web-based systems to track routes and optimize scheduling. Using strong listening and communication skills, you’ll assess customer needs, recommend efficient solutions, and ensure accurate, up-to-date information is recorded in our database. Additional responsibilities include rescheduling unserviced accounts within 24 hours, participating in quality assurance initiatives, and safeguarding customer privacy. Training is provided, making this a great opportunity for someone ready to grow in a fast-paced, service-driven environment.

Link: https://www.indeed.com/viewjob?jk=f718657b8baf91b6&from=shareddesktop_copy