Listed skills are: Microsoft Word, Microsoft Excel, writing skills, organizational skills and customer service.
As a Customer Service Representative, you will provide support to participants, beneficiaries, union locals, and providers by addressing inquiries regarding eligibility, benefits, and claims status. With access to sensitive information (PHI/PII), you will be responsible for resolving issues through written, phone, or in-person communication while maintaining confidentiality and professionalism. Key duties include performing administrative tasks, maintaining up-to-date knowledge of health plans, meeting call performance metrics, and escalating concerns when necessary. This role requires strong communication skills, attention to detail, proficiency in Microsoft Word and Excel, and a commitment to dependable attendance and customer satisfaction.
Listed pay is $25 an hour.
Link: https://www.indeed.com/viewjob?jk=8a33c90fd9eb61e5&from=shareddesktop_copy