Join a growing private retina specialty practice serving multiple Northern California locations. Established in 1977, our organization is nationally recognized for excellence in diagnosing and treating retinal and vitreous diseases, and for advancing care through clinical research and innovative technology.
Position Overview:
We are seeking a full-time Medical Receptionist to support our fast-paced, high-volume practice. This role requires strong communication, organization, and multitasking skills, with the ability to work both independently and collaboratively with physicians, patients, and staff. Travel between locations may be required.
- Greet patients, visitors, and staff in a professional and welcoming manner
- Answer phones and manage messages promptly and courteously
- Schedule new and existing patients according to guidelines
- Process referrals, faxes, and patient communications within 24 hours
- Verify insurance eligibility and obtain necessary authorizations
- Support patient check-in/check-out and address financial responsibilities
- Maintain HIPAA and OSHA compliance standards
- Assist with basic clinical tasks (e.g., vision checks, documentation)
Qualifications:
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of insurance types (HMO, PPO, Medicare, Medi-Cal)
- Proficiency with standard office equipment and computer systems
- Excellent organizational and time management skills
- Professionalism, reliability, and attention to detail
- Empathy and patience, especially when working with elderly patients
- Ability to work both independently and as part of a team
Physical Requirements:
- Prolonged sitting, standing, and computer use
- Frequent walking, bending, and lifting
What We Offer:
- On-the-job training and career growth opportunities
- Collaborative team environment with nationally recognized physicians
- Opportunity to be part of an innovative, patient-focused practice