I enjoyed learning more about the STAR method to use during a job interview. Thank you, Carrie!
What I Did Today
I enjoyed updating my answers to the Interview Questions and Answers in my job log. I also liked the interview questions that we answered individually in the group. We also discussed questions that are most difficult to answer. It was good feedback and training.
What I did today
Today, we went over using the STAR method during an interview. I worked on the interview questions, and then we practiced some of them.
What I did Today
It is the last day of my internship and is kind of bittersweet. Not going to lie, this was not an easy two months. There were many struggles or thorns along the way but I pushed through and preserved. I have two rose moments. I got my highest typing score which was 45 wpm. My other rose moment is finishing this internship with a sense of acheivement. I am proud of myself for finishing strong. I am truly grateful for this experience and everything I have learned. Thank you to all the CTP staff for being so kind and understanding. I truly appreciate everything and will miss working with you.
SailPoint Technical Support with ISC and IDN technical knowledge, W3Global Canada, Inc. Remote, Contract
We are looking for candidates with strong communication skills, customer interaction experience, and foundational knowledge of SailPoint Identity Security Cloud (ISC/IDN).
Key Responsibilities
- Participate in customer calls, troubleshooting sessions, demos, and knowledge transfer activities
- Communicate technical concepts clearly in customer-friendly language
- Analyze issues, provide structured solutions, and maintain clear follow-up communication
- Handle customer queries independently with ownership and accountability
- Support identity and access management activities within SailPoint ISC environments
Required Skills
Communication Skills
- Strong verbal and written communication skills
- Ability to explain technical concepts in a simple and structured manner
- Comfortable leading and participating in customer discussions
- Proactive in asking clarifying questions and avoiding assumptions
Customer Interaction Experience
- Experience in customer-facing support or consulting roles
- Ability to manage customer expectations around timelines, updates, and issue ownership
- Experience handling troubleshooting and support activities with minimal supervision
- Basic understanding of SailPoint Identity Security Cloud (ISC/IDN)
- Knowledge of identity lifecycle management concepts
- Understanding of authoritative vs. authentication sources
- High-level awareness of SailPoint connectors and integrations
- Familiarity with tenant connectivity activities
Experience
- 3+ years of relevant experience preferred, but not mandatory for strong candidates.
Desktop Support Tata Consultancy Services Novato, CA
Seeking an experienced IT Support professional with strong expertise in desktop/laptop support, SCCM administration, and Windows device management. The ideal candidate will have hands-on experience with system deployment, patch management, software packaging, and enterprise device support across Windows and Apple environments.
Key Skills & Experience
- End-user desktop and laptop support
- Windows 10/11 deployment and troubleshooting
- SCCM administration (2007 & 2012 preferred)
- Application deployment, OS deployment, patch management, and reporting
- SCCM collections, packages, and application creation
- SCCM client installation, software distribution, and remote support
- Experience with WSUS, Microsoft Intune, Windows Autopilot, and JAMF for Apple device management
- Knowledge of ServiceNow, Rescue LogMeIn, and Zoom
- Windows Server support (2012, 2016, 2019)
- IT Service Desk experience and troubleshooting skills
Preferred Qualifications
- Bachelor’s degree in Computer Science preferred, but not required.
MSC Technician Amerit Fleet Solutions Rohnert Park, CA Full-Time
Amerit Fleet Solutions is seeking an experienced Fleet Maintenance Technician to perform preventive maintenance and repair work on light- to medium-duty fleet vehicles. Responsibilities include diagnosing mechanical and electrical issues, completing safety inspections, documenting repairs, maintaining a clean work area, and supporting fleet operations while following company safety procedures.
Qualifications
- 5+ years of diesel and automotive repair experience (NOT REQUIRED)
- Strong diagnostic and troubleshooting abilities
- Valid driver’s license
- Ability to provide and maintain personal tools/toolbox
- Able to work independently and within a team environment
- Must pass pre-employment screening, including drug screen and DOT physical if required
Work Environment & Physical Requirements
This role involves working in shop, outdoor, and mobile environments with exposure to diesel fumes, noise, oils, and grease. Candidates should be comfortable standing, walking, bending, climbing, lifting heavy objects, working in confined spaces, and operating tools and equipment in varying weather conditions.
IT Professional US Navy Rohnert Park, CA Full-Time, Part-Time
Information Systems Technicians (IT), Cryptologic Technician Networks (CTN), and Intelligence Specialists (IS) support Navy operations through cybersecurity, intelligence analysis, and secure communications. Responsibilities include operating and defending networks, conducting cyber operations, analyzing intelligence, maintaining communication systems, and producing reports and briefings for mission leaders.
This role involves high-tempo, mission-critical work in secure environments aboard ships, submarines, aircraft, and shore-based commands worldwide. Sailors may perform network administration, incident response, systems maintenance, signals analysis, and intelligence support while working in rotating shifts and deployment assignments.
Training begins with Recruit Training and specialized “A” School, followed by advanced technical training in cyber operations, network defense, digital forensics, intelligence analysis, and related fields. Advancement opportunities are based on performance, qualifications, and warfare certifications.
- U.S. citizenship or qualifying legal status (most positions require citizenship)
- High school diploma or equivalent
- Minimum age of 17
- Eligibility for security clearance
- Strong aptitude and interest in computers, cybersecurity, networking, and analytical work
- Ability to meet Navy medical, physical fitness, background, and ASVAB requirements
Customer Sales Representative Zora Industries San Leandro, CA Full-Time
Zora Industries is hiring a full-time, in-person Customer Sales Representative to support customer engagement, account management, and sales efforts throughout the Bay Area. In this role, you will interact directly with customers to promote telecommunications and connectivity solutions, assist with account setup and service updates, and provide personalized support to ensure a positive customer experience. The position is ideal for motivated, goal-oriented individuals looking to grow their skills in sales, customer service, business development, and client relations within a fast-paced, team-focused environment.
- Engage with customers to explain products, services, promotions, and account options
- Support customer enrollments, onboarding, and account management
- Build and maintain strong customer relationships through professional communication and follow-up
- Maintain accurate customer and sales records using CRM systems
- Identify customer needs and recommend appropriate solutions
- Resolve customer concerns while delivering excellent service
- Collaborate with team members to achieve sales and customer acquisition goals
- Participate in ongoing training, workshops, and team meetings
Qualifications:
- High school diploma or GED required
- Strong communication and interpersonal skills
- Comfortable in a face-to-face, customer-focused sales environment
- Self-motivated, organized, and goal-oriented
- Strong problem-solving and multitasking abilities
- Previous experience in sales, customer service, retail, hospitality, or account management is a plus but not required
Front Desk Receptionist Bass Surgery Center Walnut Creek, CA Full-Time
Bass Surgery Center is seeking a reliable and professional Receptionist for our fast-paced ASC environment. This role serves as the first point of contact for patients, families, physicians, and staff while supporting daily front office operations.
Key Responsibilities:
- Greet and admit patients while processing paperwork and updating demographic information
- Collect patient balances and document payments accurately
- Answer incoming phone calls and assist with scheduling procedures and anesthesia coverage
- Prepare charts and support additional business office duties
- Coordinate with office staff and provide coverage at other locations as needed
Qualifications:
- High school diploma or equivalent required
- Previous clerical or healthcare office experience preferred
- Knowledge of medical terminology and computer systems beneficial
- Strong communication, organizational, and customer service skills
- Detail-oriented, dependable, and professional demeanor
- Bilingual English/Spanish is a plus