CTP Skill Center

Listed skills are: Communication skills, wine knowledge and customer service.

We’re seeking a detail-oriented and customer-focused Export Customer Service Associate to support wholesale clients by managing export sales orders from placement to delivery. In this role, you will provide top-tier customer service by handling inquiries, processing orders, and coordinating with carriers and freight forwarders to ensure timely shipments. You’ll work closely with the Export Sales Team and internal departments—including accounting, logistics, compliance, and warehouse operations—to ensure accurate documentation, export labeling compliance, and smooth order fulfillment. Success in this position requires at least 3 years of experience in customer service and exports (preferably in the wine or beverage industry), strong communication and problem-solving skills, and the ability to multitask in a fast-paced environment. A basic understanding of wine and commitment to regulatory compliance are also key.

Listed pay is $25 to $29 an hour.

Link: https://www.indeed.com/viewjob?jk=3b9ca968425a3179&from=shareddesktop_copy

Listed skills are: Phone etiquette, customer service, multitasking, data entry, Microsoft Office, wine knowledge, management, communication skills and administrative experience.

We are looking for a friendly, detail-oriented Wine Club and Customer Service Coordinator to serve as a key point of contact for wine club members and retail customers. In this role, you will support the Wine Club and Shipping Director by providing outstanding customer service, assisting with orders, maintaining account accuracy, and coordinating shipping logistics, including reships, returns, and damaged orders. You’ll also support monthly wine club shipments, collaborate with sales representatives to ensure order accuracy, and assist with daily order processing and inventory management. Success in this role requires strong communication skills, a professional and approachable demeanor, a knack for multitasking in a fast-paced setting, and proficiency in Microsoft Office. Previous experience in customer service or wine club operations is preferred, and familiarity with AMS is a plus.

Listed pay is $20 to $25 an hour.

Link: https://www.indeed.com/viewjob?jk=3c9d5276e830e8fe&from=shareddesktop_copy

Listed skills are: Typing, time management, Microsoft Outlook, Microsoft Excel, conflict management, communication skills, Windows and management.

As a Customer Service Representative, you’ll provide professional support to merchants through inbound and outbound calls, focusing on resolving issues efficiently and ensuring a high level of satisfaction. Your responsibilities include handling billing inquiries, claims, and training support, maintaining accurate records, scanning documents, and managing email communications. The role requires strong communication and conflict-resolution skills, the ability to multitask under pressure, and proficiency in Microsoft Office applications. A typing speed of at least 30 WPM and a commitment to confidentiality and professionalism are essential for success.

Listed pay is $20 an hour.

Link: https://www.indeed.com/viewjob?jk=3d8ac4a936e271d8&from=shareddesktop_copy

Listed skills are: Organizational skills and customer service.

As a Customer Service Representative, you’ll be the first point of contact for customers, providing prompt, professional assistance both in person and over the phone. This role involves managing incoming calls and walk-in traffic, handling correspondence, and directing inquiries to the appropriate departments. You’ll also support the General Manager and Service Advisors with administrative tasks, maintain a clean and welcoming front desk area, and assist with receivables, payables, and data entry. Strong communication, multitasking, and problem-solving skills are essential, along with the ability to stay organized and attentive in a fast-paced environment.

Listed pay is $17.45 to $25 an hour.

Link: https://www.indeed.com/viewjob?jk=0c8cfa9b4c94830f&from=shareddesktop_copy