Technical Support Analyst

Title: Technical Support Analyst

Remote or In‑person: In‑person

Job Title, Company, Location: Technical Support Analyst at TEKsystems, Rocklin, CA 95765 indeed.com

Post: Full‑time, temporary/contract position supporting computer users in person

Responsibilities: Provide technical assistance via phone, email, and ServiceNow; troubleshoot Windows, Mac, and iOS hardware/software issues; collaborate with internal teams; document interactions; stay current with tech updates indeed.com

Qualifications: Strong customer service/people skills, analytical ability, attention to detail, fast learner

Experience: Prior IT support experience preferred (Windows, Mac, VPN, ServiceNow) — not strictly entry‑level

Requirements: Ability to work weekends and weekdays; commute to Rocklin; reliable IT knowledge

Easy qualifications: Comfortable with customer interaction and software troubleshooting

What I did today

Today I completed my 100 hours for the AWEX program. I started off with the job listings. Then I was working on the food bank listings. For the job listings I am searching for entry level positions for the students to apply to. The challenge is to find opportunities that are entry level and does not require too much qualifications, because most of the positions requires the applicant to have some knowledge of the position. For the food bank listing, I am currently working on Santa Barbara county. I was able to find some more places to add to the list.

Remote, Full-Time: Helpdesk Technician I

Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Excellent in oral and written English communication. Excellent customer service skills. Able and willing to take several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Familiarity with ticketing system.

https://www.dice.com/job-detail/24e2ea3a-6ed5-4111-aef0-a7e5782d368c

Full-Time: Computer Technician In San Francisco

Diagnosing and repairing desktops and gaming PCs. Work in warehouse, troubleshooting technical/mechanical issues, and maintaining a clean, organized work environment. Requires a keen eye for detail, a proactive approach to problem-solving, and a commitment to workplace safety. Strong technical aptitude. Familiarity with Windows OS and basic networking setup. Team player who communicates effectively and contributes to a positive work environment. Strong organizational and time-management skills. Pay: $25.00 per hour

Link

What I did Today?

It was the beginning of the first class for Supported Job Search for me. And then there was an orientation with Devin about what to expect for the class. I then started to make my cover letter more presentable by making a few changes. After that I started to look at job listings for an Office Clerk on Indeed.

What I did today

Today I started off working on the job listings. Then I was working on the food bank listing. For the job listing, I am searching for entry level positions. The challenge is to find opportunities that are entry level, because most of the positions requires the applicant to have some knowledge of the position. I am searching in different industries and not just in the technology field. For the food bank listing, I am currently on working on Santa Barbara county in Southern California. I did manage to find some places to add to the list.