Field Service Technician (Santa Rosa) WiZix Technology Group Rohnert Park, CA On-site

WiZiX Technology Group is seeking an experienced Field Service Technician to repair and maintain office equipment including copiers, printers, and fax machines. This role involves troubleshooting technical issues, providing on-site customer support, and ensuring high customer satisfaction.

Key Responsibilities:

  • Diagnose and repair office equipment
  • Deliver technical support to customers
  • Communicate effectively to resolve issues
  • Manage service calls, time, and territory

Qualifications:

  • Mechanical and electrical aptitude
  • Strong computer/IT skills
  • Experience with major printer/copier brands preferred
  • Valid driver’s license with clean record
  • Ability to lift equipment and maintain reliable work history

What We Offer:

  • Training and certification opportunities
  • Career growth and development
  • Long-term employment focus

Ideal for detail-oriented, multitasking technicians who enjoy hands-on work and problem-solving.

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Tech-Tier 1/2/3 CTS Comp Tech Services Rohnart Park, CA On-site Full-Time

CTS is a growing technology consulting firm seeking a skilled Tier 1/2/3 Technician based in the Bay Area. This role requires approximately 10 days per month on-site at client locations, so reliable transportation is essential.

Key Responsibilities:

  • Install, configure, and maintain servers, virtual machines, cloud systems, and networks
  • Provide support for Windows Server, GPOs, VPNs, VoIP systems, and backup solutions
  • Troubleshoot technical issues and deliver proactive solutions
  • Support and mentor Tier 1 and Tier 2 technicians
  • Interact directly with clients and document systems, processes, and solutions

Required Experience:

  • 2+ years in IT support or managed services
  • Hands-on experience with networking (Cisco, SonicWall, Ubiquiti, etc.), RMM tools, helpdesk systems, and security software

Preferred Skills:

  • Microsoft Office, Google Workspace, QuickBooks
  • Experience with FileMaker, VoIP systems, and cloud environments

About CTS:
CTS is a boutique MSP and technology consulting firm focused on delivering customized, cost-effective IT solutions. The team values ownership, collaboration, and high-quality client service across a variety of technology areas including networking, security systems, automation, and more.

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What I did today

In the first hour I started with 15 minutes of typing, and then added some jobs to the CTP website from the Sacramento area. In hours two and three I worked on the workstation project, removing old users and running some updates/upgrades. Met with Jose to figure out how to get VirtualBox running again after the debian 13 upgrade.

What I Did Today

Today I clocked-in to Homebase. I finished my google slides project then presented it to the group. We learned about converting it to a video using AI where it can also automatically create a narration over the slides. We also practiced creating a mail merged letter.

What I Did Today

Today I completed the POW Donor Letter Project. I organized the donor spreadsheet by splitting first and last names and correcting city formatting. Then I used a Mail Merge extension in Google Docs to generate personalized letters for each donor. I also created and added a professional signature to finalize the document.

What I Did Today

Today, I started my work with job posting, which is something I really enjoy. I like being able to help people by researching and finding job opportunities for the participants at CTP. It feels good knowing that the work I’m doing can make a difference.

I also finished the emails for my Outreach project today, which felt like a big accomplishment. It’s always a great feeling to wrap up a project and know you’ve completed it.

Now I’ve moved on to a new project focused on researching CRA Officers, including finding emails, LinkedIn profiles, and other helpful contact information. I’m excited to take on something new and continue building my skills.

Every day at CTP gives me the chance to learn and grow, and it’s amazing to look back and see how far I’ve come. I’m really grateful for the opportunities and support here. It was another great and productive day!