Customer Support, In Person, Full Time, Emser Tile, San Leandro, CA.

As a Customer Support Representative, assists with daily branch operations by greeting customers, identifying their needs, and directing them to the appropriate team members. Builds relationships with contractors, handles inbound and outbound calls to verify orders and account details, and provides information about branch services and operations. Resolves customer concerns across multiple channels, including phone, email, and social media, and supports order placement, refunds, and exchanges. Collaborates with management to ensure consistent, high-quality customer service and efficient branch performance.

Listed pay is $20 to $25 an hour.

Link: https://www.indeed.com/viewjob?jk=083b486ccbd30b6a&from=shareddesktop_copy

What I did today?

I had an introduction to my first day of Pro CTP class with Devin. After the introduction, I had to take a quiz on what I learned. We all did excellently and received 100% on our quizzes. Hooray! We all had to get acquainted and get access to Homebase and the Blog Post.

What I did today

In the first hour, I did my usual 15 minutes of typing practice, and then did some job listings for the CTP website. In hours two and three I worked on the Linux workstation project, getting a group of workstations ready for new users.

What I Did Today

Today, we did orientation and welcomed new students to CTT and PRO. At the end of the orientation, we had a quiz to see how well we paid attention to the presentation. We proceeded to review our tasks and expectations for the week. I was able to complete and schedule my monthly evaluation for 1 pm on Thursday.

Service Specialist, In Person, Full Time, Epiq Systems Inc., San Francisco, CA.

As a Service Specialist, supports daily office operations by managing mail services, including sorting, metering, and distributing mail and packages, and completing copy, print, and scanning requests. Provides reception support by answering calls and greeting visitors, while coordinating hospitality services to maintain clean, stocked, and organized conference rooms, kitchens, and common areas. Oversees supply inventory, supports facilities tasks such as minor office moves and equipment coordination, and assists with floor maintenance, including stocking supplies and delivering materials. Also sets up and breaks down conference rooms by arranging furniture, ensuring a functional and professional workspace environment.

Listed pay is $22 to $25 an hour.

Link: https://www.indeed.com/viewjob?jk=3a1eb84d32110a9f&from=shareddesktop_copy