Today I learned how to shrink my D Drive to have unallocated space. Today I learned about the BIOS, UEFI, and the CMOS. Lastly, I documented my progress on this lab with OSTicket.
What I Did Today
I am SO excited to be back for my last round of AWEX! I missed all my co-workers, and working in general. I like feeling accomplished and necessary. I had check ins with Carrie and Devin. I shared 9 job postings and then switched to work on completing Sonoma county on the food bank list. I added 7 new places as well as transferred 20 over to the website. I love getting so much done!
What I did today
In class, I worked on my slide show project, and at the end of class, I worked a little bit on Percipio and a little bit on my accountability assignment.
What I Did Today.
Today I continued to work on my Win10-v2 vm, loading in and installing Ubuntu to the same vm in VMM. Also took some skills benchmarking and have seen a noticeable improvement in my ability to understand basic computer terminology. Pretty happy with my progress overall.
Full Time, In Person, Customer Experience Representative, Sacramento, CA.
The Customer Experience Representative supports customers across phone, chat, and email channels by responding to inquiries with professionalism, empathy, and efficiency. This role manages orders accurately by assisting with placement, tracking, modifications, cancellations, and providing clear updates on shipping and delivery. The Customer Experience Representative thoughtfully resolves customer concerns and escalations by collaborating with internal teams, builds strong product knowledge to confidently guide customers and recommend complementary items, and documents interactions and preferences in the CRM to deliver personalized service. Additionally, this role represents the brand with a consistent, high-quality tone in every interaction and supports team projects and additional duties as needed.
Listed pay is $20 an hour.
Link: https://www.indeed.com/viewjob?jk=442a05453b3928bc&from=shareddesktop_copy
Full Time, In Person, CSR INSIDE SALES 1, Sacramento, CA.
Listed skills are customer returns handling and customer complaint resolution.
The CSR Inside Sales I supports division sales goals by maintaining and growing customer accounts through proactive communication about new products, services, promotions, and discounts via outbound calls, email, phone, and in-person interactions. This role executes the full sales cycle, including order processing, quotes, payments, delivery coordination, warranties, and returns, while ensuring accuracy and timely fulfillment by collaborating with manufacturing, distribution, vendors, and internal teams. The CSR Inside Sales I generates new and repeat sales by educating customers on product features, availability, and alternatives, monitors shipments, resolves issues in partnership with management, maintains sales records and reports, and continuously builds knowledge of HVAC products and industry trends while adhering to company policies and supporting overall business needs.
Listed pay is $18.64 to $23.50 an hour.
Link: https://www.indeed.com/viewjob?jk=afdc962e37ed86e1&from=shareddesktop_copy
Part/Full Time, In Person, Customer Service Representative, Sacramento, CA.
The Customer Service Representative responds to customer inquiries via phone, email, and in person, providing accurate information about products and services while resolving issues in a timely and professional manner. This role involves documenting customer interactions, updating records, and collaborating with team members to meet service standards and performance goals, all while following established company policies and procedures. The ideal candidate has strong communication skills, basic computer proficiency, a professional demeanor, and is reliable and punctual, with prior customer service or retail experience preferred but not required.
Listed pay is: $17 to $23 an hour.
Link: https://www.indeed.com/viewjob?jk=4698de10a2c04a33&from=shareddesktop_copy
Full Time, In Person, Accounting Customer Service Rep, Sacramento, CA.
Listed skills are: Customer complaint resolution and accounting systems.
The Accounting Customer Service Representative handles customer inquiries related to billing and account issues through phone, email, and chat, ensuring clear and professional communication. This role is responsible for accurately processing payments and refunds, maintaining up-to-date customer records, and assisting with the resolution of account discrepancies. The representative works closely with the accounting team to support accurate financial reporting while delivering efficient and solution-focused customer service.
Listed pay is $24 to $26 an hour.
Link: https://www.indeed.com/viewjob?jk=e1782e23790524b5&from=shareddesktop_copy
Full Time, In Person, Entry Level Client Representative, Rancho Cordova, CA.
No listed skills.
The Entry Level Client Representative interacts directly with customers to provide information and guidance on wireless and communication products that best fit their needs. Serving as the primary point of contact, this role focuses on building strong customer relationships through active listening, managing the full enrollment and sales cycle including closing and device activation, and professionally resolving customer questions or concerns. The representative also tracks and reports sales activity to support strategy improvement while developing a strong understanding of company operations, sales processes, and available services to deliver a high level of customer support.
Listed pay is $3,800 to $4,700 a month.
Link: https://www.indeed.com/viewjob?jk=2036fe47f81817f2&from=shareddesktop_copy
Full Time, In Person, Customer Support Trainee, Sacramento, CA.
Only listed skill is customer complaint resolution.
The Customer Support Trainee provides timely and professional assistance to AT&T B2B clients by addressing account questions, service needs, and billing or technical concerns. This role supports new account setup and onboarding, clearly communicates the features and benefits of AT&T B2B solutions to enhance client engagement, and maintains accurate records of all interactions in the CRM system. The trainee also continuously builds expertise by participating in ongoing product knowledge and skills development sessions to ensure high-quality customer support.
Listed pay is $900 to $1300 a week.
Link: https://www.indeed.com/viewjob?jk=2c331f0813f09205&from=shareddesktop_copy