Today I presented my tech article and had a discussion about it. Then I finished working on the Sheets project. Finally, we practiced taking notes.
What I did today
In the first hour I did 15 minutes of typing practice, and then worked on job listings for the CTP website. In hours 2 and 3 I worked on the Linux workstation project, got Yala and Kala pretty much ready for new users. Still working on a problem getting VirtualBox to work on Vhost2.
What I Did Today
Today, I submitted my Skillsoft learning deliverable and my monthly evaluation email. I also gave my cloud computing presentation. We learned about note-taking by watching presentations, slides, and a video, and we were asked to share the notes we took from the video. We also completed quizzes to test our note-taking skills.
What I did Today:
I typed 15 minutes at the beginning of the session.
My instructor helped me complete my Google Sheet Assignment.
I had to leave the session to join my councilor.
Help Desk Technician, In Person, Full Time, Santa Rosa, CA.
As a Help Desk Technician, provides Tier 1 and Tier 2 technical support for software applications, network-connected devices, and hardware including computers, printers, and mobile devices. Troubleshoots technical issues, manages user accounts and password access, installs operating systems and software, and configures peripherals to ensure systems meet compatibility and performance standards. Documents service requests, researches and implements solutions, and collaborates with vendors and internal teams to resolve hardware and system issues. Maintains inventory records, supports device deployment and maintenance, and assists users with access to technology resources while contributing to service desk processes and, when needed, training or supervising support staff.
Customer Relations & Sales Associate, Full Time, In Person, Fremont, CA.
As a Customer Relations & Sales Associate, engages customers in person to build strong relationships through personalized service and meaningful conversations. Explains wireless service options, assists with customer enrollment and account setup, and ensures accurate recordkeeping and documentation. Identifies opportunities to increase sales through needs-based recommendations while educating customers on device features and service benefits. Collaborates with team members to achieve daily sales goals and continuously improves performance through feedback, coaching, and ongoing development.
Listed pay is $1,000 to $1,400 a week.
Link: https://www.indeed.com/viewjob?jk=bcc0a281b36e5985&from=shareddesktop_copy
Account Representative, In Person, Full Time, DCL Logistics, Fremont, CA.
As an Account Representative, supports the account management team by serving as a liaison between clients and internal operations to ensure program requirements and client expectations are met. Participates in regular client and team meetings, communicates with clients through phone and email, and performs system data entry to support operational processes and client objectives. Escalates issues to account managers as needed and consistently delivers high-quality service to promote customer satisfaction and retention while supporting additional assigned responsibilities.
Listed pay is $23 to $26 an hour.
Link: https://www.indeed.com/viewjob?jk=0d230895e37a0566&from=shareddesktop_copy
Front Desk Associate, In Person, Part/Full Time, Art of Problem Solving, Saratoga, CA.
As a Front Desk Associate, serves as the primary campus receptionist by answering phones, responding to emails and voicemails, and directing inquiries to appropriate staff while warmly welcoming students, families, and visitors. Manages calendars, schedules meetings, and performs data entry and reporting using internal databases. Provides admissions support by coordinating consultations and follow-ups, maintains classroom and office supplies through inventory tracking, and supervises students between classes. Ensures the lobby and front desk areas remain organized and presentable, performs light cleaning duties, assists staff with daily campus operations, and participates in outreach activities to support overall campus success.
Listed pay is $22 an hour.
Link: https://www.indeed.com/viewjob?jk=e67a379a56f62381&from=shareddesktop_copy
What I did Today
Carrie asked the interns to find jobs for someone in SJS near where they live so I searched jobs on Indeed and google. I found and posted 5 job listings for them on the website, I hope this helps. My check in with Carrie went really good this morning and she gave me a new assignment to work on. My new assignment is the outreach email project where I send emails to organzations about volunteering for mock interviews. I just started so I am still learning how to do this project and make sure that I do a good job. I have to remember to use my computer because the new email works better on it. I will keep working on this project tomorrow after I finish the job posts for the day. Tomorrow is Friday and I hope to get a lot done so I can enjoy my weekend. Still grateful for this opportunity.
IT Help Desk/Service Desk Consultant Eliassen Group San Francisco, CA Hybrid Contract
We are seeking an IT Help Desk / Service Desk Consultant to support a corporate Information Technology organization based in San Francisco. This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast-paced environment.
Responsibilities
- Act as the first point of contact for technical support via phone, email, and in person
- Diagnose and resolve hardware, software, and network issues using remote troubleshooting
- Guide users through step-by-step solutions and escalate complex issues when needed
- Document incidents and maintain accurate records in ticketing systems
- Support Mac and PC environments, cloud applications, and user account management
- Perform system updates, software deployments, and routine maintenance
- Assist with network patching, desk phone setup, and AV support for meetings
- Provide excellent customer service, follow up on issues, and gather user feedback
- Identify and suggest process improvements for IT operations
Requirements
System administration experience or exposure (preferred)
Proven experience in a Help Desk or IT support role
Strong knowledge of computer systems, mobile devices, and common IT platforms
Ability to troubleshoot and resolve technical issues efficiently
Excellent communication and customer service skills
Familiarity with AI productivity tools (preferred)