It was helpful to begin work on the Google Job Log, Company Research Assignment, and the interview prep and practice. I especially appreciated hearing my classmates’ answers.
What I did today?
Today was employment services day. I was able to enjoy this class because I needed to get acclimated to answering employment questions. I get a little shy and nervous. With more practice, I will get better and better at it. It was nice to see Carrie again.
What I did today…
Carrie is awesome at what she does! I have to learn the class’s rhythm and remember that this is a safe space for me to work on my interviewing skills.
What I did today
Today I learned how to research a company to prepare for an interview. I also prepared a resume and cover letter for a potential opportunity.
What I did Today
I started with 15 minutes of typing practice and the same speed as yesterday but with 94 percent right which is great success for me. It does not seem possible that next week is my last week of my internship. I hope to finish strong and reach my personal goals that I set before I started. I have learn so much in these last two months. I set a goal to reach 109 on the list for the email outreach project and I was able to meet that goal. I feel a sense of accomplishment after getting so much done today. I am so glad that it is Friday and I am looking forward to the weekend. I have a lot personal setbacks but I have not let that stop me from doing my best. I want to finish this internship strong.
Office Clerk John F. Kennedy Boys and Girls Club of the Peninsula Daly City, CA Part-Time
Support the daily operations of a K-8 academic and enrichment program by providing administrative, office, and logistical support to staff, students, and families. Responsibilities include managing student enrollment and attendance, handling sign-in/sign-out procedures, answering phones, maintaining office and program supplies, entering data into Salesforce, preparing reports, and assisting with special events. This role also helps supervise students when needed and promotes a positive, team-oriented environment.
Ideal candidates have strong organizational and communication skills, attention to detail, customer service experience, and the ability to work effectively with diverse youth and families. Administrative office experience required; Spanish fluency preferred.
Customer Service Representative AppleOne Employment Services Remote Contract
We are seeking a Customer Service Representative – Tier 1 Support to provide professional, solutions-focused support in a fast-paced, high-volume environment. In this role, you will assist customers via phone, email, and live chat while delivering an excellent customer experience.
Key Responsibilities
- Respond to customer inquiries through phone, email, and chat support
- Provide Tier 1 technical troubleshooting and basic issue resolution
- Diagnose issues, identify root causes, and follow standard procedures
- Accurately document customer interactions and technical issues
- Escalate unresolved or complex issues to appropriate internal teams
- Stay updated on products, services, and system changes
- Share customer feedback and recurring concerns with internal stakeholders
- Strong customer service and communication skills
- Ability to explain basic technical concepts clearly
- Detail-oriented with strong problem-solving abilities
- Comfortable managing multiple tasks in a high-volume environment
- Proficiency with Microsoft Office and web-based systems
Minimum Qualifications
- High school diploma or GED
- At least 1 year of customer service experience in a call center or support setting
- Technical support or troubleshooting experience is a plus
To Apply: Submit your CV or direct message to [email protected]
Remote Phone Agent-Inbound Conversations Only RecruiTalent Remote Full-Time
We’re hiring Remote Phone Agents to speak with individuals who have already requested information about protecting their families through life coverage. This is a fully remote, conversation-focused role with no cold calling, prospecting, or door-to-door sales.
- Speak with interested individuals through scheduled inbound calls
- Ask thoughtful questions to understand each family’s needs
- Explain coverage options in a simple and clear way
- Help individuals make informed and confident decisions
- Follow up consistently to maintain communication
- Accurately log notes and track daily activity
What We’re Looking For
- Strong communication and listening skills
- Self-motivated and disciplined while working remotely
- Organized with strong attention to detail
- Coachable and eager to learn
- Reliable, dependable, and consistent
What We Offer
- Comprehensive onboarding and training from day one
- Proven call frameworks and conversation support
- Ongoing coaching from experienced leaders
- Daily team collaboration and support
- 100% remote work from your home office
IT Support Services I-Help Desk Courser Employment Services Remote
Serve as the front door to IT by delivering exceptional customer support and first-line technical assistance in a Microsoft-focused environment. Act as the primary point of contact for IT support requests through ConnectWise, providing Level 1 support for Microsoft 365, Windows devices, identity and access requests, and basic troubleshooting.
Key responsibilities include accurate ticket intake, clear communication, issue ownership, proper escalation routing, and maintaining a professional, empathetic user experience. Collaborate with internal IT teams and external partners to ensure smooth handoffs while following security and endpoint management procedures using tools such as Huntress and SentinelOne.
The ideal candidate has strong customer service and communication skills, stays calm under pressure, thinks critically while following process, and is eager to learn technical systems and concepts.
Preferred Qualifications:
- Experience in helpdesk, MSP, or technical support environments
- Familiarity with Microsoft 365 and Windows systems
- Experience with ticketing platforms such as ConnectWise or ServiceNow
What I did today 5/7/26
I started with clocking in for the day. Then met with my soon-to-be classmates and did a get-to-know-you kind of thing, also known as an icebreakers. Then did the weekly Tech article and listened to the other talk about what artical they picked and why. Then we broke off into our different groups, and I found my own article for the next week. Then sent in my SkillSoft report for the week. Then worked on Project Inception lab part 2 for a while. At the end of the day, I did my day post on what I did today, and then I clocked out for the day to walk my dog. See you all later!