What I did Today?

Today we practiced typing and then we watched a video on how to deal with customer service by being attentive, using active listening, and also using objective listening. Lastly, we went over the message taking exercise template while listening to the voice mails of different people.

What I Did Today

We continue our lesson on business phone manners. Taken good message, writing down good notes. We view a video on being a good listen. by being an Attentive, Active and Objective listener.

We started a assigment on responding to Customer emails.

Listening is very important in Customer service

What I Did Today

I spent the first hour looking up job listings on Indeed.com and I focused on Customer Service jobs in Redding, CA.

I continued working on the Emergency Housing project where I stayed focused on the counties in far northeast California (Sierra, Lassen, Plumas, and El Dorado).

Then I was introduced to a new project called Business Outreach and spent my last hour getting familiar with the project and sending emails to companies where the email address was listed. Tomorrow I will begin to look for email addresses for the companies that only have “linkedin” contact information.

What I Did Today

Today we got through two days worth of classes as much as we could while practicing and reviewing customer responses and listening. It was a bit hard to keep my attention to the class but I was able to finish assignments ahead of time. Next time we will present our tech articles, but I should hopefully be fine for it.

What I Did Today

Today I researched some administrative roles and posted them on the CTP skill center. I attended a meeting and was assigned some new projects. I worked on improving a presentation slideshow for the rest of my day.

Administrative Assistant FT- Fairfield, CA

Outcomes Supporting Living

An Administrative Assistant is needed to support office operations by managing communication, scheduling, meeting coordination, and maintaining organized records and procedures. The role involves answering calls, preparing correspondence, taking meeting minutes, and contributing to internal reports. Strong organizational skills, clear communication, and a professional, friendly demeanor are key to success in this position.

Link

Food and Beverage Administrative Assistant – FT San Francisco, CA

Marriott International, Inc

This role involves managing and updating records, handling correspondence, and maintaining both digital and paper filing systems using standard office equipment and software. Responsibilities also include supporting guest inquiries, mail distribution, document preparation, and assisting with general office tasks. Professional communication, adherence to company policies, and a focus on guest service and teamwork are essential. The position pays $33–$36 per hour and includes a comprehensive benefits package, subject to eligibility and other conditions.

Link

Administrative Assistant PT- Berkeley, CA

Rankine, Carlton & DeWitt

A local CPA firm in Berkeley is hiring a part-time office assistant to support daily administrative operations, with potential to grow into a full-time role. The position includes formal training and onboarding. Key responsibilities include managing phone calls, scheduling appointments, handling emails, document organization, and overseeing client portals. Strong communication skills, attention to detail, and proficiency in Microsoft Office and Adobe Acrobat are required. Prior experience with accounting or QuickBooks is a plus. Compensation ranges from $24–$27/hour, depending on experience. The role is in-person, Monday through Friday.

Link